Downgrading Iphone Plan

[Thevend]

I recently bought Iphone 6 with 4G 5 Plan and i decided to downgrade to iphone 5s plan, is it possible to do so? The reason for me doing such is Iphone 6 is giving problem with the recent update (abnormal battery draining), so if i cant then can i at least get new iphone 6 coz this is hardware problem in just 3 weeks.

[simonN]

Hi Thevend

It is possible for your 4G 5 plan to change to the following:

- 4G 3/4/6/12
- SmartSurf HD Value/Plus/Premium
- PowerValue 80/100/300/700

Do note that a downgrade fee applies if you are downgrading to a lower value plan.

For iPhone servicing, you may like to visit

QCD@Wheelock Place
Mon-Sat: 11am to 7:30pm
Sundays: 10am to 2pm

A.LAB@Plaza Singapura
Mon-Sat: 11am to 7:30pm
Sundays: 10am to 2pm (Collection of products till 7:30pm)

They will be able to access your phone and advise you further.