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Cannot make online purchase as cannot delete unwanted items in shopping cart

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Trusted Contributor

Cannot make online purchase as cannot delete unwanted items in shopping cart

I made a mistake order and need it to be deleted but no matter what i did, incl clearing history and cache as recommended by others in this forum yet it is not working.

 

I even try other PC and other web browser, the item is still there and i cannot get it away.

 

I cannot proceed with other orders now due to this. Where is the "delete" or "trash" icon???

2 REPLIES 2
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Grand Guru

Re: Cannot make online purchase as cannot delete unwanted items in shopping cart

Hi,

 

After you login on the right there is a Basket with the item.

 

Click on the Basket will bring it to the first part.

The Handset below there is Remove / Edit.

Select & click Remove to delete the item.

 

To avoid any cache of your details do logout.

 

Then login to restart your Online purchased.

 

Do note that the system may be slow to proceed.

Do click once and wait for the system to response.

 

 

I am not Starhub staff.

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Trusted Contributor

Re: Cannot make online purchase as cannot delete unwanted items in shopping cart

Ok thks.