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4G12 Yearly $500 voucher

SOLVED
Honored Contributor

Re: 4G12 Yearly $500 voucher

I just check today they say i do not have the $500 recontract voucher. The hotline staff said my recontract date is 26 July. Her name is Alvi. What is going on?
Alumni (Retired)
Solution

Re: 4G12 Yearly $500 voucher


@Junhong wrote:
I just check today they say i do not have the $500 recontract voucher. The hotline staff said my recontract date is 26 July. Her name is Alvi. What is going on?

Hi @Junhong,

 

We understand that Alvi has informed you that the $500 recon voucher has been uploaded in the system and you were at StarHub Vivo City outlet to perform your recon. 

 

Let us know if there is any further assistance required.

 

Thank you


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Honored Contributor

Re: 4G12 Yearly $500 voucher

Yes I recontracted. A female staff told me I can do it online with the $500 voucher to buy other phone, which I don't know if her information is correct or not.