I stumbled upon this community by accident. What a good initiative!
I was giving up on SH customer service (hotline: 1633).. having alot of unhappy encounters, broken promises and bad services.
But i have to say this community is so so so much better the the hotline. If only the hotline operators are as prompt and as well trained as the guys maning this community. From now on, I will not bother to call 1633. I would rather come here for advises.
Would like to commend Darrell in particular for his patient and prompt services. I've been disturbing him with alot of queries and he always replies promptly and clears all my doubts.
Its this kind of good services that keeps the customers. Keep up the good work guys!