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Bad, disappointing, unhelpful customer service experience

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Bad, disappointing, unhelpful customer service experience

Dear starhub, 

I would like to lodge a complain regarding the service, customer service officer that 

1 REPLY 1
Community Manager

Re: Bad, disappointing, unhelpful customer service experience

Good afternoon Eros89,

 

I am sorry to hear this. Please direct your query over to Facebook messenger  (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there. 

 

I regret to inform you that we are no longer assisting account related queries via community. My apologies on any inconvenience caused. 

 

- Jackson