I would like to lodge a complain regarding the service, customer service officer that
Good afternoon Eros89,
I am sorry to hear this. Please direct your query over to Facebook messenger (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there.
I regret to inform you that we are no longer assisting account related queries via community. My apologies on any inconvenience caused.