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fibre tv promo

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Valued Commentator

fibre tv promo

Just sign up the fibre tv promo and totally confuse with the charges. Are the IPTV and basic 50% upsize chargeable or part of the package? When I ask the starhub staff earlier, she mentioned I only need to pay per my current tv subscriptions plan.

 

if they are chargeable, can I request for removal and is it possible to to terminate the go service now instead of 3 months after free promotion is up. Thanks.

2 REPLIES 2
Community Manager

Re: fibre tv promo

Hi Chupppy

 

Please provide us with your registered name, service address or number and Hub ID / email address for verification by clicking the words bracketed by the arrows here > via Private Message < so we can check on this for you. 

 

 

- Amy
Valued Commentator

Re: fibre tv promo

Hi, FYI no one contacted me in relation to my query. Does the team ever respond? This is already not the first time I have raise a query. The last one was left in the wind in the same manner. Receive the same feedback all the time, our team will contact you which never ever happen. The follow up is so bad and the only team that ever respond is your tech support team.