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Starhub TV d'Lite Packs

Trusted Contributor

Starhub TV d'Lite Packs

Starhub TV d'Lite  packs no longer available but still showing the info in the below webpage, i try to recontract after seeing this page, but as per sales person all d'Lite packs no longer available.

 

https://www.starhub.com/personal/support/services-and-plans/tv-getting-started/starhub-tv-d-lite.htm...

 

unlike singtel TV, now like it or not with Starhub must subcribe to minimum 3 basic groups, even no one going to watch these channels, and add-on the channels we want to watch.

 

atleast update the web pages to show the valid packages available.

7 REPLIES 7
Grand Guru

Re: Starhub TV d'Lite Packs

Hi,

 

This Starhub TV d'Lite packs are still applicable to those who are still on this service.

And there is no offer to public on this service for quite some time already since last year.

Also those on this service are usually on Cable Set Top box.

Some customers are offer this service as part of some promotion where they may able to continue.

At the same time they are offer to upgrade to Fibre TV if they want to.

 

Hence this webpage on this service info is required for those still have this TV D'Lite service.

 

 

 

i am not starhub staff.

Trusted Contributor

Re: Starhub TV d'Lite Packs

 I am currently on cable , no more contract - cannot sign up for this pack 

 

Want to change to fibre tv - also cannot sign up for this pack

 

 

The faq says can sign up for this pack if there is no remaining contract, is that right ? , thats wrong info .

 

 

 

Community Manager

Re: Starhub TV d'Lite Packs

Hi Haros

 

The D'Lite Packs are indeed no longer available for sign up. You can opt to replace it with the Go Streaming Box at www.starhub.com/go-box?icid=int-31B-StarHubCM-201808-cm-prodSer instead.

 

- Amy
Trusted Contributor

Re: Starhub TV d'Lite Packs

Hi Amy,

 

Not all the Channels from d'lite packs available on streaming box, only limited groups with no add-on channels.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Community Manager

Re: Starhub TV d'Lite Packs

Hi haros

 

Please be advised that channels availability differs between platforms, Fibre TV / StarHub Go / StarHub Go Streaming Box.

 

Do check for the availability of the channel you want to watch, then purchase the corresponding services to enjoy the show. Hope this clarifies. 

 

- Jackson
Highlighted
Trusted Contributor

Re: Starhub TV d'Lite Packs

Hi Jackson,

Thanks for reply, why not starhub offer like SingTel TV, without compulsory basic groups ? It was offered as d'lite packs now no longer offered, even if I like to watch a single movie channel must subscribe to atleast three basic groups then add-on the channel, does it make any sense at all ? With d'lite packs this was not the case.
Community Manager

Re: Starhub TV d'Lite Packs

Hi Haros

 

While we have stopped offering d'lite packs on our Fibre TV, it is possible to sign up for a single pack on StarHub Go / StarHub Go Streaming Box. Hope this helps.

 

Do note that promotion changes from time to time. Do stay tuned to our web page / Facebook for any future updates on this. Smiley Happy

 

Thank you.

 

- Jackson