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Catch-Up TV Error "Couldn't Start Player"

Trusted Commentator

Catch-Up TV Error "Couldn't Start Player"

Hi, I received the error message when I was accessing Catch-Up TV on TVBS Asia channel 828. Happening to both my STBs. Any idea what's wrong? Think it started happening today.

 

Thanks.

3 REPLIES 3
Community Manager

Re: Catch-Up TV Error "Couldn't Start Player"

Apologies for the delayed response due to high volume of enquiries. Please PM us your subscriber name, registered Hub ID / email address, service address and mobile number HERE, we’ll arrange for assistance. Thank you.

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Trusted Commentator

Re: Catch-Up TV Error "Couldn't Start Player"

Hi, issue has since been resolved on its own. Thanks. Just wondering how this is happening. Smiley Happy

Community Manager

Re: Catch-Up TV Error "Couldn't Start Player"

Thanks for the update. We're glad that the issue is resolved (:

Do monitor and let us know if issue occurs again.