Hi, I received the error message when I was accessing Catch-Up TV on TVBS Asia channel 828. Happening to both my STBs. Any idea what's wrong? Think it started happening today.
Apologies for the delayed response due to high volume of enquiries. Please PM us your subscriber name, registered Hub ID / email address, service address and mobile number HERE, we’ll arrange for assistance. Thank you.
Hi, issue has since been resolved on its own. Thanks. Just wondering how this is happening.
Thanks for the update. We're glad that the issue is resolved (:
Do monitor and let us know if issue occurs again.