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BBC Entertainment unavailable

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JHR
Trusted Commentator

BBC Entertainment unavailable

For a little while now BBC Entertainment has been missing from our subscription even though we're paying for it. When I press the blue button on the remote I am told that it's already part of our package, but we still can't watch it. I think the same goes for a couple of other channels. What could have caused this please? We haven't changed anything at our end.

6 REPLIES 6
Hub Master

Re: BBC Entertainment unavailable

What about other channels under Lifestyle Group?

Like Channel 435 (Asian Food Channel) or Channel 441 (E! Entertainment).
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Home is where the ♥ is
JHR
Trusted Commentator

Re: BBC Entertainment unavailable

Those channels are showing up no problem.
Hub Master

Re: BBC Entertainment unavailable

Sure Smiley Happy

Have a good weekend.
========================================
Home is where the ♥ is
JHR
Trusted Commentator

Re: BBC Entertainment unavailable

So why can't we see BBC Entertainment??
Hub Master

Re: BBC Entertainment unavailable

Can I have your details via bit.ly/StarHubQuery?

We will refresh the signal for you.
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Home is where the ♥ is
JHR
Trusted Commentator

Re: BBC Entertainment unavailable

Sure. Thanks!