Hello , i just switch to starhub from singtel a few day ago, i found it connect slow on "netease网易" china server. Netease is a china game publisher that host online and mobile game, like tencent or asiasoft etc.
At past i use singtel and don't have this issue. usually singtel will gove about 90ms ~ 180ms ping and when i use starhub, it show 380ms ~ 540ms+ ping. can you do something about it?
i think this is same issue , but different supplier
Hi Clarence, please send me a PM with your StarHub Account Number, contact number, email and NRIC/FIN, we'll look into this and get back to you. Thank yo u