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slow connection on netease 网易 china host server

Esteemed Contributor

slow connection on netease 网易 china host server

Hello , i just switch to starhub from singtel a few day ago, i found it connect slow on "netease网易" china server.  Netease is a china game publisher that host online and mobile game, like tencent or asiasoft etc. 

 

At past i use singtel and don't have this issue. usually singtel will gove about 90ms ~ 180ms ping and when i use starhub, it show 380ms ~ 540ms+ ping. can you do something about it?


here are some sample of netease website
http://ty.netease.com/
http://mail.163.com/
http://tianyu.163.com/index.html
http://long.163.com/?from=nietop

25 REPLIES 25
Esteemed Contributor

Re: slow connection on netease 网易 china host server

this is one the the game server ip address 223.252.222.59

Esteemed Contributor

Re: slow connection on netease 网易 china host server

106.2.38.72:8766 the game ip address

Esteemed Contributor

Re: slow connection on netease 网易 china host server

Esteemed Contributor

Re: slow connection on netease 网易 china host server

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Community Relationship Manager

Re: slow connection on netease 网易 china host server

Hi Clarence, please send me a PM with your StarHub Account Number, contact number, email and NRIC/FIN, we'll look into this and get back to you. Thank yo u

Esteemed Contributor

Re: slow connection on netease 网易 china host server

ok......

Esteemed Contributor

Re: slow connection on netease 网易 china host server

how long it will take

Esteemed Contributor

Re: slow connection on netease 网易 china host server

still the same... network really unstable

Esteemed Contributor

Re: slow connection on netease 网易 china host server

So how the result?