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slow connection on netease 网易 china host server

Community Relationship Manager

Re: slow connection on netease 网易 china host server

Hi @ClarenceNMT, please send me a PM with your StarHub Account number, registered name, NRIC/FIN, email and contact number, we'll look into this. -Jolene 

Esteemed Contributor

Re: slow connection on netease 网易 china host server

it useless, it does not help, the solution is change provider

Esteemed Contributor

Re: slow connection on netease 网易 china host server

bump this

Alumni (Retired)

Re: slow connection on netease 网易 china host server

Hi @ClarenceNMT , are you still experiencing issues with your broadband? - Sofia

Sofia
Esteemed Contributor

Re: slow connection on netease 网易 china host server

yes, now at 5pm will keep frequency 1 min disconnected me from game. it keep show package loss.

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New Commentator

Re: slow connection on netease 网易 china host server

This case still no result? I'm also having the same issue.