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need help to switch to fiber

Esteemed Commentator

need help to switch to fiber

I use cable for HomeHub now (contract expired already) and have to switch to fiber, but Termination Point is not installed in my home (HDB) yet.

 

Do I have to subscribe a new 24-month HomeHub package? or downgrade to Home Broadband to waive the TP installation and activation fee?

 

Anyone help? Thank you.

1 REPLY 1
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Alumni (Retired)

Re: need help to switch to fiber

Hi Zitang

 

Let me have your registered name, contact number, affected service address and Hub ID / email address for verification by clicking the red words bracketed by the arrows here > via Private Message < so I can check on this for you. 

 

- Amy