The cable internet is very very bad!!! Bad connection over Youtube, PS4 and even Starhub official website. This is the worst internet experience in my life from UK and China to this country!!!! I even believe that the so-called 100Mbit/s is fake!
Apologies for our delayed response.
Are you facing this issue over wired or wireless connection? If is the former, please do direct connection from your modem to your PC and let us how's the connection.