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US light keep blinking

New Commentator

US light keep blinking

I have been using this cable modem Cisco DPC3925 provided by starhub for almost 2 years now and the contract is ending this June. But since April, been encountering intermittent disconnection and now the US light has been blinking for straight 3 days. Called their customer service and told me to wait for their calls for a 24 hours per day. And this has not resolved the issue. Started looking online tried the mention methods but it didn't work as well. Any help is appreciated. Or I will be starting to look into plans from other ISP when the contract ends.
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Alumni (Retired)

Re: US light keep blinking

Hi Mtmf1136,

 

Are you able to PM me your account details, so that we can get the relevant team to help you out.

 

Refer to below link on how to send a PM message.

How to send a PM (Private Message) on StarHub Community?

 

Looking forward to hearing from you soon!


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