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Termination with outstanding balance

New Commentator

Termination with outstanding balance

I would like to terminate my cable TV and broadband. But unable to do so cause was inform that I have to clear my previous mobile outstanding bill first which is $700 plus. Why can't I just terminate my cable TV and broadband? Mobile and TV use different account but same name. 

Community Manager

Re: Termination with outstanding balance

Hi Safpan, thanks for contacting us. As this requires us to refer to your account details, we are unable to assist you here on StarHub Community. Please direct your query over to Facebook messenger  ( or Twitter Direct Message ( so that we can log a case for you and respond to you there. Thank you

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