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Landline call quality terrible with cable broadband TV Voice bundle

Senior Commentator

Landline call quality terrible with cable broadband TV Voice bundle

Got cable broadband bundle with TV and voice for landline phone. The quality of calls on the landline is awful. Phone is fully charged and works fine. Changed splitter as advised by Starhub support but that made no difference whatsoever. Even changed phone and problem persists. I am wondering if other cable users are experiencing same problem . With thanks in advance

1 REPLY 1
Community Manager

Re: Landline call quality terrible with cable broadband TV Voice bundle

Hi jlcrpm, sorry to hear this. Please send me a private message with your StarHub Account number, NRIC/FIN, contact number and email address and we’ll get in touch with you to resolve it. Thank you –Josephine