GreenR Community|The Community Run by You
cancel
Showing results for 
Search instead for 
Did you mean: 

Issues after recontracting

SOLVED
Highlighted
Senior Commentator

Issues after recontracting

Hi,

 

I'm a current starhub broadband user. I recontracted my starhub broadband last week during the pc show, via handphone. I took the 100mbps cable home broadband @ $49.90 which included

 

- free 6 month subscription fee

- free wireless gateway,

- free activation and installation

- free 7.2mbps mobile broadband

-  free home phone line

- anytime tv.

 

Today, the staff come to my house to install and set up the wireless modem. However, i only rcv the wireless gateway. I asked but he say the remaining items are not under his in charge. Then i called the starhub help service 2 time, one at 3pm+ and the other at 5pm+. I was told that i will be called back but till now, no news.

Now, my internet speed is still 25mbps (same as before) , my home phone line not working and i rcv nothing other than the wireless gateway.

 

Pls help, thank in advance.

 

with regard,

kc

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Senior Commentator
Solution

Re: Issues after recontracting

Just rcv a call from starhub. Everything is solved

View solution in original post

4 REPLIES 4
Highlighted
Hub Master

Re: Issues after recontracting

Could you drop me an PM? Thanks.
========================================
Home is where the ♥ is
Highlighted
Senior Commentator

Re: Issues after recontracting

today i rcv the 100mpbs for the internet, no longer 25mbps.

 

However, the remaining stuff i haven rcv anything yet. I also nvr rcv any call from starhub.

Highlighted
Senior Commentator
Solution

Re: Issues after recontracting

Just rcv a call from starhub. Everything is solved

View solution in original post

Highlighted
Hub Master

Re: Issues after recontracting

Glad to hear that Smiley Happy
========================================
Home is where the ♥ is