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Help needed. Internet keep cutting off every few mins.

Esteemed Commentator

Help needed. Internet keep cutting off every few mins.

Hi I need help for this issue I'm facing. My internet keep cutting off every few mins on both Wi-Fi and lan. Just recently I started to face this problem before this it was working fine. I've already tried changing the router but still the same. I'm using iptv but surprisingly the iptv works fine. The ONT looks ok too. I also checked the wall connection port too but nothing wrong either. Can anyone help me out please.

1 REPLY 1
Alumni (Retired)

Re: Help needed. Internet keep cutting off every few mins.

Hi @ Kannan k,

 

Thanks for letting us know about this situation.

 

Has the issue resolved itself after restarting your modem/ONT and router separately to refresh network connection?

 

Let me know your NRIC, StarHub Account details, contact number and e-mail via PM and I'll arrange for assistance.

 

- Amy

- Amy