Hi, I am maxonline 100mbps now. Should I use DCM 3012G or DCM 712 ? or both ok.
Which one is better and no big issue ?
PS. Using DPC 3925 now. Suffering intermittent no signal or poor wifi performance, do decide to use modem+router again.
Do try to restart your devices to see if it helps.
Kindly also provide us with your registered name, service address and Hub ID / email address by clicking the words bracketed by the arrows here > via Private Message < for us to better advice you.
Restart will fix the problem.
But I just want to know DCM712 or DCM3012G which one is better for my plan. Or my current one is ok if change from modem+router mode to modem only (with stand-alone router)
The DCM 3012G is the latest model for cable broadband.
For your info Cable network use by Starhub would ceased in 2020.
Maybe you could consider to upgrade to Fibre Broadband when your contract is due.
Meanwhile do continue to use your current cable modem as far as possible.
If there is any problem in the connection you may request Starhub for assistance.
i am not starhub staff.