Hi. I have been unable to get an internet connection for the last 2 days. The US and "Online" LED indicators keep blinking.
MAC ID is 3C754ABF521A
Please help resolve this issue as soon as possible.
Thanks for the update. Do PM me your account details including your email address and we will get our support team to assist you on this.
MAC ID: <Snipped>
CUSTOMER S/N: <snipped>
Please take care of the situation as soon as possible because it is becoming very problematic.
edit: to remove account related information
Got it. Let us escalate your case over to our customer care.