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Broadband : Promotion

Senior Commentator

Broadband : Promotion

Hi Support,
Till date I am still waiting for a reply from Idris.
Christian Tan
From: Christian Tan
Sent: Mon 8/29, 8:45 PM
To: StarHub Customer Service (


I believe you did not answer all of my questions..


Kindly refer to them again.


Thanks in advance.


Christian Tan Junming

From: StarHub Customer Service <>
Sent: Monday, August 29, 2016 4:52 PM
Subject: Re: Broadband : Promotion
Dear Mr Tan,

Thank you for your webform.

You can sign up for our HomeHub 1000 plan which is $0 for the first 6 months and $88.80 per month thereafter. We wish to note that you can get 15% discount for 1 mobile line and as a special benefit, Hub Club customers get to renew their existing mobile voice contract every 12 months, as opposed to having to wait until the end of the usual 2-year mobile contract with a waiver of $200 Early Mobile Recontract Fee. However, corporate discounts and Hub Club Discounts are mutually exclusive thus you will not be able to enjoy your corporate benefits for your mobile line if you nominate your line to enjoy Hub Club discounts. You may check out our HomeHub prices and features on

Should you wish to sign up for our HomeHub plan, please provide us the address where you would like to install your Fibre Broadband and Fibre TV together with your contact number and preferred time for a callback in your next reply so that our sales colleague can give you a callback for a precised sales presentation. Alternatively, you may call our Sales hotline at 1630 from Mondays to Sundays from 8am to 9pm or visit our StarHub shops to sign up.

Thank You.

*For instant access to your StarHub accounts and services on-the-go, please download My StarHub app on your smartphones at and start enjoying the convenience of managing your services anytime anywhere.*

Yours sincerely

Customer Affairs

From :
To :;
Cc :
Subject : Broadband : Promotion
Received On : 28/08/2016 3:53 PM
>  Name : Mr. Junming
> Service : Broadband
> Subject : Promotion
> Comments : Hi Support, Firstly I am considering on signing up for the Home
> Hub 1000 during the Comex period, so I am wondering if you guys already
> have the promotion list out now or if you could inform me once the
> promotion list is out. Secondly, I understand that if I am to switch my
> home network from MIO to Home Hub, I have to ensure that I terminate from
> MIO first so that the home line is not tag with Singtel MIO. But I would
> like to seek your advice on how to go about in doing this so that I could
> have minimal disruption to my home network usage. Hope you could assist me
> in providing advice based on your expertise. Thirdly, during the Comex
> period, is the promotion going to be the same if I apply at Comex or if I
> apply at PS Starhub centre? Lastly, if i would like to enjoy the hub club
> benefit of re-contracting my mobile line without the additional
> penalty/fee, could I do it at the same time when I apply for home hub?
> Thanks in advance and hope to hear from you soon. Regards, Tan Junming

StarHub Ltd. Reg. No.: 199802208C This email is confidential and privileged. If you are not the intended recipient, you must not view, disseminate, use or copy this email. Kindly notify the sender immediately, and delete this email from your system. Thank you. Please visit our website at
Grand Guru

Re: Broadband : Promotion

Hi  @Ashura


Please do remove your personal detail on this forum, as it is an open forum.


To edit, on the right side of your post, at the time posted, click and select "Edit".




I am not Starhub staff &or related to.

Community Manager

Re: Broadband : Promotion

Hi Ashura, our customer service officer have sent you an email with regards to this matter. Thank you - Jere_Lim

If my post answers your question, please click on the "Accept as Solution" button!