I have some question with regards to my home broadband and cable TV promo as I may want to terminate my broad band however, I called in 1633 and the staff was not able to provide me with any answer putting me on hold for close to 20 mins in our 30 mins conversation.
In the end i was left with more question.
This HOTline 1633 CS can only assist if it is not technical or sales issues, and are not 1 stop for all services &or queries.
With regard to your queries, do write to forum staff to assist you on this matter.
Please submit and provide with the following information;
Registered subscriber Name, NRIC/FIN number, contact, email.
I am not Starhub staff &or related to.
sorry for the delay and for the long wait over our hotline! Have you been attended to? If not, please send me a private massage with your StarHub Account number, NRIC/FIN, contact number and email address so that we can get in touch and assist you further.
Thank you - Josephine