Zidyan's profile

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2 Points

Tue, Aug 24, 2021 11:02 AM

Mediacorp's Channels on Starhub+

Hi. My mum just recontract to starhub+ buy after setting up, we realized we are not able to watch the free-to-air mediacorp channels.

Why? Pls advice.

Carla_P

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2 m ago

Hi @Zidyan, please note that free-to-air channels are only available via the StarHub TV+ Box if you are an existing StarHub Broadband subscriber with a compatible router such as the StarHub Smart WiFi router or a Linksys router model, EA7500v2 or EA8100. Alternatively, you can also access Mediacorp’s free-to-air content through other means such as https://www.mediacorp.sg/en/digitaltv.

New Commentator

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2 Points

@Carla_P 

I've connect the box with the router EA8100 but still unable to watch the mediacorp channels...what else now?

Carla_P

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3.3K Points

Please check if the set-top box is on net or off net. Simply, go to my account (top right of the screen) > My Account > STB information. Also, your connection should be ONT > Compatible Router > StarHub TV+ Box as illustrated below:

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~ Carla

 

 

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