U

7 Messages

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7 Points

Fri, Jul 30, 2021 8:29 AM

How do I get the $64.90 promo price on your webpage? Order summary is $77.90?? Is this legal?

Hi,

I've gone through the process almost taking the offer on your webpage for "HomeHub+ 1G at $72.90/mth - HBO with Entertainment+" which says it is available from $64.90/mth with a promo code.

After I apply the promo code on the order page the monthly charge is $77.90!

How do I get the bundle for the stated $64.90 or is this a lie?

I haven't signed up yet and will go with Singtel if the advertised price is not honoured.

Responses

Carla_P

Moderator

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5.2K Messages

 • 

3K Points

2 m ago

Hi @user_bae5d6, thanks for your interest to our HomeHub+ 1G plan. Please be informed that the promo code is valid for new sign ups only. 

7 Messages

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7 Points

@Carla_P That's me! So back to my question

Carla_P

Moderator

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5.2K Messages

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3K Points

Please ensure that the Entertainment/Asian+ is selected as your TV+ Pass. 

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

7 Messages

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7 Points

Why? This attached image is what's on the website Entertainment+

Is the advertising false and misleading?

Carla_P

Moderator

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5.2K Messages

 • 

3K Points

You may refer to our terms and condition for the Disney+ and HBO Pak on us with Entertainment+/Asian+ promotion. 

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

7 Messages

 • 

7 Points

Yes - i have read that. It doesn't describe how i get the deal for $64.90.

Unless you can show me otherwise, your website is misleading & incorrect.

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