Xorafi's profile

Esteemed Commentator

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5 Messages

Tue, Jul 3, 2018 9:00 PM

Prepaid app doesn’t work

Hi

i just bought happy prepaid SIM card $15, I could log in into the prepaid happy app. It always fails to log in.80290974-3D79-4769-AF48-F818F9BF9DE7.png

 

 

Pls help

Jolene_L

Community Relationship Manager

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1.1K Messages

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82 Points

3 y ago

Hi Xorafi, thanks for reaching out. Have you tried to reinstall the app? Give it a go and let me know if you manage to log in. -Jolene 

Esteemed Commentator

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5 Messages

3 y ago

I already tried the simcard on android and iPhone with few times install and uninstall the app. But still it doesnt work.

Hanbali_N

Alumni (Retired)

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634 Messages

3 y ago

Can you provide me with a screenshot of the error message? - Han

Esteemed Commentator

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5 Messages

3 y ago

6A48C154-BFCD-4D10-ACE3-EB17ACA88FD4.png

 

Esteemed Commentator

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5 Messages

3 y ago

98727D7B-984C-40C7-BDC1-F0FADD891D3F.png

98727D7B-984C-40C7-BDC1-F0FADD891D3F.png

 

 

Hanbali_N

Alumni (Retired)

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634 Messages

3 y ago

Do provide me with the prepaid number and NRIC/FIN used to register the prepaid number via PM - Han

Esteemed Commentator

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5 Messages

3 y ago

I just send u pm but dunno if u got it
Josephine C

Genius

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861 Messages

3 y ago

Please send us a private message here instead. Thank you - Josephine

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