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Slow U/D Speeds for 1Gbps connection

Hello, I am having issue with my U/D speeds. I am subscribed to the 1Gbps Homehub plan and I'm getting poor speeds with a laptop directly connected via CAT7 ethernet cable to the Asus AC88U router which is then directly connected to the Fibre modem. The last time I checked (probably end of 2020) I w

Question

 • Internet Connectivity

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Terminating Broadband Contract for Misleading Deal

I was re-considering my Starhub broadband because of slow speeds. However, I was sold a 2-year Broadband contract because i would get a new Nokia Beacon router - which I was told was better than my existing router. I signed up for better speeds. But since the last 4 or 5 days of usage of Nokia Beaco

Question

 • Internet Connectivity

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Upload Speed Faster than Download Speed

Hi all, Realised my broadband speed test have lower download speed than upload speed. Tried from several websites as well like fast and speedtest net all same results. Am connected via cables, 1 main router and another in AP mode.  Both ASUS router, 1 is 68U and another is ROG 2900.Tried to r

Question

 • Internet Connectivity

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Getting 200 mbps download speed for 1gbps starhub plan

I am currently using the 1GBPS Starhub plan with an Asus RT-AC5300 router but, my wireless download speed for the 5G network is only 200mbps and upload speed is 47.37mbps. When using my AI mesh router which is an Asus RT-AC86U on wired mode, the download speed is 300mbps and upload is around 200mbps

Question

 • Internet Connectivity

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Please add multi gig fibre broadband services

Please add true multi gig (2.5Gbps, 5Gbps and 10Gbps) fibre broadband plans. The majority of mass market Wifi 6 routers these days come with multi gig WAN and/or LAN ports. (2.5Gbps, 5Gbps or 10Gbps). Starhub's 1 Gbps or even the so-called 2Gbps (just 1 Gbps +1 Gbps in actuality) do not allow users

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MaxInfinity 1000Mbps fibre broadband connection is extremely slow

Hi, I have signed up for MaxInfinity 1000Mbps home fibre broadband plan for quite some times, and recently i did a speed test and discovered that the speed was extremely, not even 50Mbps for both upload and download.

Question

 • Internet Connectivity

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WiFi 6 and the new generation WiFi 6E  Routers

WiFi 6 and WiFi 6E Routers HI Starhub,   Could you please make the WiFi 6 and WiFi 6E  Routers available in the broadband plan offer  instead of the low speed wifi 5 ?  M1 offer : Asus RT-AX88U     and many other WIFI 6 Routers Singtel offer :  Asus RT-AX86

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