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How to Separate Bills?

I subscribed to starhub mobile and broadband, the bill appears in same bills, but I would like to separate in 2 bills. How do I do it? I dont see a p

Question

 • starhub.com

4

1

0

Sal

How do we access the Starhub ID if the email that was used for registration is already inaccessible (long time never use). Starhub hotline is super bu

Question

 • My StarHub App

12

1

0

Beacon 1 wired backhaul (to multiple ports)

Hi, Just subscribed to Starhub broadband and technician would be coming down end December. I would like to setup the following wired backhaul during

Question

 • Home Networking

21

0

0

How to connect to second Beacon

StarHub helped us connect 2 Beacon, but I need to change the lan port of 1 beacon how do I setup?

Question

 • Home Networking

14

1

0

Digital Voice not working after switching to 2Gbps

Upgraded home broadband from 1Gbps to 2Gbps 3 days ago. Broadband internet is working but digital voice (TEL1) not on even after 2 hours per Technicia

Question

 • Devices

5

1

0

< removed private information > not working.

This phone line not working. < removed private information > Voice message stated This is Singapore telecom announcement service. The subscri

Question

 • Devices

3

1

0

Unable to receive OTP from bank

I am overseas now.I am not able to receive an OTP from my bank for an urgent transaction.I have subscribed for a pay as you roam hoping to solve the i

Question

 • Roaming

32

1

0

Late receiving OTP

Hi Can fix the issue I'm currently oversea in Malaysia. OTP receive late today. When i receive it , i keyed then it became invalid already... So str

Question

 • Roaming

11

1

0

Roaming service is not available

Hello mam/sir I already send message Starhub in messenger but they always asking the account holder which is i dont have any contact now to our agent

Question

 • Roaming

12

1

0

3G is displayed but No Data Roaming Overseas in Malaysia

Hi hi, I have checked my APN setting, and it is "shwap", and i have deactivated the manual selection of network and handpicked Maxis as the service pr

Question

 • Roaming

7

1

0

International Roaming Failed

Hello, I attempted to active International Roaming since 2 days ago before I left Singapore and it kept saying I am not eligible. Now I am here in Ph

Question

 • Roaming

12

1

0

Top up bundle not working

Hi, I have starhub prepaid and my plan ends soon. I have bought the bundle of 28$ and see it in the transaction history but the top up did not worked.

Question

 • Prepaid

10

1

0

No service

Me and wife used to live in Singapore and owned a prepaid number we are using until today. We moved back to Indonesia and we visit Singapore very ofte

Question

 • Prepaid

11

1

0

PUK code

Hi, I accidentally locked my SIM card. I need the PUK code, kindly assist to provide the code

Question

 • Prepaid

6

1

0

Cannot access this website without clearing cookies

This happens on my phone and laptop. The community website refuses to load until I clear the cookies of it. I can access the main starhub website w

Question

 • starhub.com

6

1

0

Starhub speed test website crashes chrome on android

It always happens when it tries to do a upload speed test. Samsung internet browser can do that without any problems. Using Samsung Galaxy S9

Question

 • starhub.com

5

1

0

RE: Answers

Hi it keeps stating that "basket pick fail subscription fail" whenever i try to check out

Question

 • Online Store

6

1

0

MEDIA_ERROR_UNKNOWN unspecified media player error

just installed TV+ w new set top box. logged on w Starhub ID and can see the Home page ,  yet above error message as title when i selected any c

Question

 • Devices

89

1

0

Unable to watch CNN on Starhub TV plus

I am able to watch channel 859 (https://www.starhubtvplus.com/linear-details/GLOBAL_288/favourite-channels) on Starhub TV+ using Mozilla and Chrome we

Question

 • Channels and Programmes

27

2

0

Disney+ app not compatible with STB

The Disney + app on the STB does not work. It says there is an update. If you try to update it complains that the app is not compatible to the STB. An

Question

 • Channels and Programmes

32

1

0