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The Hidden Risks of Oversharing on Social Media

Raise your hand if you love sharing everything on social media. But, do you know social sharing can easily turn into social oversharing. This can anno

Article

 • Lifestyle

22

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Scam Alert: Senior Advantage Website Offering Fake Membership

The Police have alerted the public of a recent scam tactic that targets the senior community to sign up for fake membership on a "Senior Advantage" we

Article

 • Scam Alerts

91

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What are Spoof Calls and What You Should Do When You Receive One

Digital scam cases in the form of spoof calls are on the rise in Singapore.With call-spoofing technology, scammers can mask their original overseas nu

Article

 • Scam Alerts

507

3

Accepted Solution

Wallet credits deducted with no reason

I have been having issues with Starhub disabling my wow data plan after a refresh back in March. During that period of time, I was asked to reload $10

Question

 • Prepaid

45

1

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Hub Club Early Recontract is misleading

I was looking at the FAQ on the starhub Hub club benefits and it states "You can also enjoy waiver of early mobile recontract fee of $200 so you

Discussion

 • Discussion

34

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Received a call from +65 85151638 claiming it’s from DBS

Received a call from +65 85151638. Out of curiosity I answered and the automated voice said that they have tried to contact me a few times and prompte

Discussion

 • Scam Alerts

149

1

0

Customer service advice leads to incurring more cost than required.

Spoke to Starhub (1630) for 10mins and 36 seconds on 22nd May. Told the customer service that I would like to sign up for a new plan at a new location

Discussion

 • Devices

24

2

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Starhub WOW plans ate my data!

I am highly dissatisfied with Starhub's WOW plan. I had the 25$ plan for 20GB (say plan A), then last month April it changed to 40GB say Plan C(Plan A

Discussion

 • Prepaid

24

1

0

failed to parse http response

TV+ box had the subject error last sunday. Can’t login HubId and get the error when signing in. Unable to watch channels. Customer service usele

Question

 • Channels and Programmes

35

1

0

Messages receive from StarHub

How do I know if I'm receiving any messages from StarHub is its a real message or a scam message?

Question

 • Scam Alerts

10

1

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Turn off subscription popup for people that don't want that feature.

Just now my mom was changing channel, and as usual there is a popup everytime she switch to a channel that I didn't subscribe to. But this time she wa

Discussion

 • Devices

25

1

0

Fraudulent Charges in Starhub Bill

There were some fraudulent itunes charges being charged in my October 2020 Starhub bill. I called Starhub immediately to enquire on this. They instruc

Question

 • Devices

31

1

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Worst Experience with Starhub

I renewed my contract to HomeHub last year. I have been supporting Starhub for many years. From tv to broadband to mobile plans. Ever since i renewed

Discussion

 • Devices

60

2

0

Beware of Scam Emails

It’s never a bad time for phishing and scam emails. Bad actors are always looking for opportunity to capitalize on the trust weakness of the hum

Discussion

 • Scam Alerts

1.6K

1

Starhub is Un ethical

I have been a Starhub customer for over 12 years and I can not believe they are being allowed to get away with their behavior. The removed the FOX ch

Discussion

 • Channels and Programmes

76

3

0

Wrong contract plan registered, refuse to reply

Has anyone encountered an issue where the plan signed up for you is different from what you originally planned for? I did encounter several issues wh

Question

 • Postpaid

17

1

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SCAMHUB

1. I placed an online order for the iphone 12 pro max on 18 June 2021 and recontracted my line. One of the online exclusive for the delivery option wa

Question

 • Devices

43

1

Outstanding bills

Some years back someone used my ic to open a mobile line and i did not report it to the relevant authorities. I thought the culprit was caught as the

Question

 • Postpaid

10

1

0

Spoofing problem

Someone just called me to say that had a call from my number - which they didn't. It sounds like some scammer is using my number with a +65 on it to c

Question

 • Postpaid

7

1

0

Do not answer calls from +65 8689 5870

I received a scam call from +65 8689 5870 saying my line will be terminated within 2 hours if I don’t provide my information. I hung up upon hea

Question

 • Scam Alerts

67

1

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