Official

Accepted

Unanswered

Advanced Filters

Search Results (26)

Relevance
The Hidden Risks of Oversharing on Social Media

Raise your hand if you love sharing everything on social media. But, do you know social sharing can easily turn into social oversharing. This can anno

Article

 • Lifestyle

21

0

0

Scam Alerts: Protect Yourself Against Scammers

These days, scams come in many forms and if you do go online or own a mobile number, you leave digital footprints and you run a risk of getting your p

Article

 • Scam Alerts

105

0

0

Scam Alert: Senior Advantage Website Offering Fake Membership

The Police have alerted the public of a recent scam tactic that targets the senior community to sign up for fake membership on a "Senior Advantage" we

Article

 • Scam Alerts

91

0

0

Banking-Related Phishing Scams increased by more than 2,500% in Singapore in first half of 2020

As compared to the same period in 2019, the total number of banking-related scams increased by more than 2,500% this year and it ranks the fourth-high

Article

 • Scam Alerts

47

1

0

What are Spoof Calls and What You Should Do When You Receive One

Digital scam cases in the form of spoof calls are on the rise in Singapore.With call-spoofing technology, scammers can mask their original overseas nu

Article

 • Scam Alerts

506

3

Fraudulent Charges in Starhub Bill

There were some fraudulent itunes charges being charged in my October 2020 Starhub bill. I called Starhub immediately to enquire on this. They instruc

Question

 • Devices

30

1

0

Starhub level of service, response & axcountabilityhar

We have reported to both Starhub and Google RE an unauthorised usage charged (close to 2k) to an unused SIM card card given by Starhub. No one seem to

Question

 • Devices

24

1

0

Beware of Scam Emails

It’s never a bad time for phishing and scam emails. Bad actors are always looking for opportunity to capitalize on the trust weakness of the hum

Discussion

 • Scam Alerts

1.6K

1

Received a call from +65 85151638 claiming it’s from DBS

Received a call from +65 85151638. Out of curiosity I answered and the automated voice said that they have tried to contact me a few times and prompte

Discussion

 • Scam Alerts

149

1

0

Customer service advice leads to incurring more cost than required.

Spoke to Starhub (1630) for 10mins and 36 seconds on 22nd May. Told the customer service that I would like to sign up for a new plan at a new location

Discussion

 • Devices

24

2

0

New Phishing Scams Involving Fake Bank Ads and Lucky Draws on Whatsapp and Facebook

The police have reported that a new phishing scam has surfaced on the internet where scammers try to obtain victims’ personal details including

Discussion

 • Scam Alerts

80

0

0

HELP: UNABLE TO RECEIVE PHONE CALL SINCE MAY 2020

Dear Starhub Agents and Fellow Community Members,Please help a fellow member out from his nightmare with recent Starhub services.During the period of

Question

 • Postpaid

44

1

0

Starhub WOW plans ate my data!

I am highly dissatisfied with Starhub's WOW plan. I had the 25$ plan for 20GB (say plan A), then last month April it changed to 40GB say Plan C(Plan A

Discussion

 • Prepaid

24

1

0

Messages receive from StarHub

How do I know if I'm receiving any messages from StarHub is its a real message or a scam message?

Question

 • Scam Alerts

10

1

0

Turn off subscription popup for people that don't want that feature.

Just now my mom was changing channel, and as usual there is a popup everytime she switch to a channel that I didn't subscribe to. But this time she wa

Discussion

 • Devices

25

1

0

Change postpaid no.

Hi, i would like to change my postpaid no. How to go about it?

Question

 • Postpaid

11

1

0

SCAMHUB

1. I placed an online order for the iphone 12 pro max on 18 June 2021 and recontracted my line. One of the online exclusive for the delivery option wa

Question

 • Devices

42

1

Spoofing problem

Someone just called me to say that had a call from my number - which they didn't. It sounds like some scammer is using my number with a +65 on it to c

Question

 • Postpaid

7

1

0

HELP! I GOT BILLED FOR UNUSED SERVICES AFTER MY CONTRACT ENDED!!

I was still in the middle of my contract when I was going to be moving out of Singapore so I talked with TWO StarHub representatives both of whom

Question

 • Postpaid

23

1

Homehub+ 2G scam

I was looking for a possible recontact plan and I came across this Homehub+ 2G + … plan from only $15.00 per month. There is no icon or description so

Question

 • Internet Connectivity

26

1

0