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Can I port postpaid number from other telco to StarHub prepaid?

Hello, can I port postpaid number from other telco to StarHub prepaid? Thank you

Question

 • Prepaid

206

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0

Accepted Solution

Porting an International Number

I have an existing USA number (i.e., +1-...) with T-Mobile and a post-paid StarHub Singapore number (i.e., +65 ...). Is it possible to port my USA number to my StarHub account?  That is to say, I'd like to use my USA number as an additional line or sub-account on my StarHub account.

Question

 • Postpaid

16

1

0

Porting in number from CirclesLife to StarHub failed

Dear sir, Here is the chronicle of the event for your immediate action: 6 Nov, Fri - Received new SIM card. 7 Nov, Sat - Porting in old number from CirclesLife to StarHub successful. 10 Nov, Tue - Porting in number reversed back to temporary number; called 1633 for help. 12 Nov, Thu - Received no

Question

 • Postpaid

39

1

0

How to port-in to StarHub?

Porting in to StarHub and retaining your number at the same time? At StarHub, we make it as easy as ABC for you! How? Continue to read this to make your switch without any problems.      Porting Scenario               Notes       &n

Question

 • Resources

4.1K

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Wrong contract plan registered, refuse to reply

Has anyone encountered an issue where the plan signed up for you is different from what you originally planned for? I did encounter several issues while signing up online (number suddenly not available, address blanks crashed, meant to write "Singapore" as the location but can't fill.. etc). It was

Question

 • Postpaid

24

1

0

Disappointing StarHub Customer Experience

I would like to lodge a complaint against StarHub general customer service. I have recently logged in several posts on StarHub community site regarding my issue of no otp, 2FA smses from Singpass / Banks / Companies and no incoming landline phone calls for my phone line since I ported over

Discussion

 • Postpaid

77

1

0

Number failed to port over

Hi Starhub personnel, Recently i tried to port my number from singtel postpaid to starhub postpaid and i got a SMS stating that porting unsuccessful. so i went to singtel today to check with them, they checked and said there is no issue with the number. What should i do? Thank you, Kind Regards, t

Question

 • Postpaid

117

1

0

Porting out

Hi, i have 2 plans to port out to another telco. However, both contracts ends in Aug this year but I am fulfilling the 21 month soon. for the 2 plans, I am not sure what is the plan name but they are "$50 - 2 year plan" and "$75 - 2 year plan". May I check on the termination fees that will be invol

Question

 • Postpaid

80

1

0

How long does it take to port Digital Voice home number?

Hi,I have newly installed and activated fiber broadband.I also added Digital Voice Home Phone.If I submit a number porting request to port my existing Singtel home voice line (fiber -based), how long does it take to be ported?Thanks.

Question

 • Home Networking

34

1

0

Starhub sucks

I made my first order with starhub on the 20th of September 2021. Firstly, their website is not intuitive at all. As a matter of fact, I faced many issues along the way. - I logged in to order, but when adding item to cart, I have to log in AGAIN EVERYTIME - kept facing technical issues such as g

Discussion

 • Devices

16

1

0

All outgoing call/sms barred

I subscribed 5G plan along with iPhone 12 pro max. (It was a pre-paid to post-paid port in.) After port-in I couldn't make any call/text (outgoing/incoming both failed). Although, it shows network & mobile-data working fine. After several customer care calls, I went to the Starthub Nex store,

Question

 • Postpaid

172

2

0