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Starhub is the worst ever

My parepaid had 70gb in which monthly I topup using the same svc to port over unused data. This month they ate up my 70GB!!!! And 800mins of calls. Pr

Question

 • Prepaid

29

1

0

Urgent Enquiry on Starhub's efforts to build customer retention

Dear Starhub After noticing that your website only provided a feedback form for customers and not any enquiry form, I had to call your hotline for

Question

 • Discussion

19

1

0

Account terminated without being requested

My Account was terminated when i did not request for it to be terminated, can someone tell me why?

Question

 • Postpaid

20

1

0

missed delivery

hi i have missed my delivery but im unable to reschedule as i cannot link my ic number to my starhub account as im singing up a new line please help m

Question

 • Postpaid

19

1

0

Top iOS App Development Tools

One can always be more productive this year with these amazingly noteworthy iOS app development tools. If you are a freelance developer or an iPhone a

Question

 • GreenR Café

25

1

Request for Re-contract voucher

Hi, My contract with star-hub is already able to re-contract and I am looking for a re-contract voucher which star-hub has usually sent me for the

Question

 • Devices

10

1

0

Messages receive from StarHub

How do I know if I'm receiving any messages from StarHub is its a real message or a scam message?

Question

 • Scam Alerts

10

1

0

I felt discriminated by Starhub

After making multiple calls and sending multiple emails, my energy is drained now. Long story cut short, about one month after subscribing one mobi

Question

 • Postpaid

26

1

0

Lost phone

Hi, I have lost my mobile phone with my sim card in it. How do I temporarily suspend my lost number? Please assist, thank you.

Question

 • Prepaid

28

1

0

Installment plan for overdue bills

Hi Starhub Customer Service, please advice can i arrange for installment plan for my overdue bills. Due to this pandemic covid19 i'm having bit of dif

Question

 • Postpaid

23

1

0

Temporary suspension mobile line

I will stay overseas for more than 6 months. I want to suspend my mobile line diring this period. Pls let me know how to make it.

Question

 • Postpaid

14

2

0

Temporary suspension my mobile line

Hi I am leaving Singapore for 3 months. Please can advise how to suspend my line. Thanks

Question

 • Postpaid

12

1

0

Termination charges

I would like to feedback regarding the Starhub App. I have decided to terminate my contract and change to another telco so I checked my contract detai

Idea

 • My StarHub App

28

2

0

Work Permit holder documents required

Hi I am looking for device with sim plan I an work permit holder so what documents I need to buy a apple 12, and need any deposits are no need

Question

 • Devices

27

1

0

50GB Worry Free Data

hello so I am currently on the 75$ 2 yr plan so im entitled to 30+10 gb+unlimited weekend free data monthly. Meaning 40gb + Unlimited weekend. I have

Question

 • Postpaid

17

1

0

5G SIM Card roll-out

i am an existing mobile+ plan. i know that the 5G SIM Card are alreary available for new mobile+ plan. those existing mobile+ can ask for the new 5G S

Question

 • Postpaid

24

1

0

Request for mobile recontract voucher

Hi, may I request for mobile recontract voucher as I have been a Starhub user for some time (along with broadband subscription). Currently I am eligib

Question

 • Devices

15

2

0

CIS Recontract

Hi I want to recontract with CIS, Online but I don't have a corporate email address. I have ask our HR and they said they don't have a  corpora

Question

 • Postpaid

21

1

0

Fraudulent Charges in Starhub Bill

There were some fraudulent itunes charges being charged in my October 2020 Starhub bill. I called Starhub immediately to enquire on this. They instruc

Question

 • Devices

31

1

0

Mobile early recontract fee waive for hub club member

Hi, No benefit of early recontract fee waive hub club member? I subscribed Broadband+TV due to this benefit and if SH just removed this then there

Question

 • Postpaid

18

1

0