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How to Separate Bills?

I subscribed to starhub mobile and broadband, the bill appears in same bills, but I would like to separate in 2 bills. How do I do it? I dont see a p

Question

 • starhub.com

4

1

0

Free disney+ promotion for 12 months on new s21 mobile+ plan not reflected in app?

I activated Disney+ through my starhub app for my new mobile+ 65 plan with Samsung s21. Although it is specifically mentioned that the promotion is va

Question

 • My StarHub App

24

1

0

Beacon 1 wired backhaul (to multiple ports)

Hi, Just subscribed to Starhub broadband and technician would be coming down end December. I would like to setup the following wired backhaul during

Question

 • Home Networking

21

0

0

Change Service Agreement Date

Hi, I’ve set up a new broadband plan with Starhub on 28 Mar. But due to change in plan, I’d like to move it forward to 14 Mar. Called CS a

Question

 • Home Networking

9

1

0

Fraudulent Charges in Starhub Bill

There were some fraudulent itunes charges being charged in my October 2020 Starhub bill. I called Starhub immediately to enquire on this. They instruc

Question

 • Devices

27

1

0

Waiver of roaming data charge

On June itself my sister actually change into another new phone number because dues to contract still ongoing and we cannot terminate the line if not

Question

 • Roaming

13

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Late receiving OTP

Hi Can fix the issue I'm currently oversea in Malaysia. OTP receive late today. When i receive it , i keyed then it became invalid already... So str

Question

 • Roaming

11

1

0

Roaming service is not available

Hello mam/sir I already send message Starhub in messenger but they always asking the account holder which is i dont have any contact now to our agent

Question

 • Roaming

12

1

0

Simcard shows no service/signal when overseas

My postpaid sim card shows no service/signal when i travel to Malaysia. I have enabled the auto roaming service & restart the phone, yet still not

Question

 • Roaming

14

1

0

No service

Me and wife used to live in Singapore and owned a prepaid number we are using until today. We moved back to Indonesia and we visit Singapore very ofte

Question

 • Prepaid

11

1

0

PUK code

Hi, I accidentally locked my SIM card. I need the PUK code, kindly assist to provide the code

Question

 • Prepaid

6

1

0

prepaid simcard puk code

Hi i locked my prepaid simcard. Tried to key in my prepaid sim card number but it says invalid. Pls help

Question

 • Prepaid

8

1

0

top up to prepaid card but it says cant call sg#, indo# or use whtaps

just top up to prepaid card but it says cant call sg#, indo# or use whtaps. what should i do?

Question

 • Prepaid

8

1

0

I'm in Singapore and using Prepaid and have free incoming call plan. Will I be charged if I pick up oversea call?

I'm currently in Singapore, using prepaid, have free incoming calls until an expiry date. Will I be charged if I pick up an oversee incoming call? Th

Question

 • Prepaid

17

1

0

RE: Answers

Hi it keeps stating that "basket pick fail subscription fail" whenever i try to check out

Question

 • Online Store

6

1

0

Help Needed - Error Code 2001

It all started from 14th Sept 2020 afternoon when my TV have been receiving bad glitchy broadcast from all channels. This has kept happening till the

Question

 • Devices

26

1

0

MEDIA_ERROR_UNKNOWN unspecified media player error

just installed TV+ w new set top box. logged on w Starhub ID and can see the Home page ,  yet above error message as title when i selected any c

Question

 • Devices

89

1

0

Starhub plan cancellation confirmation

Hello, I recently terminated my 24months plan early but did not receive any form of confirmation. I would like to check if my plan has been terminated

Question

 • Channels and Programmes

17

1

0

No hotspot

I find out there is no hotspots on my device, I need assistanceto resolve my issue.

Question

 • Network

13

1

0

Request for duplicate receipt

Hi StarHub , I have bought a XS Max 64 GB in 2017. The IMEI number of the phone is 35 729709 053566 8 and I would need a duplicate receipt so that I&r

Question

 • Devices

29

1

0