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How to filter and set parental access to websites via JuniorProtect?

Already subscribed to JuniorProtect to safeguard your child's mobile and digital world? Don’t forget to filter and set parental access to websit

Article

 • Resources

30

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Lost of VoLTE for a week

I have called 1633 abt 4 times and request on messenger regarding this,always told me to wait for the relevant team to call me back within 1 to 3 days

Question

 • Network

26

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Poor network reception (Principal Gardens)

I stay at Principal Gardens. In my house, the Starhub reception for calls is very bad. Please assist

Question

 • Network

18

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Request for duplicate receipt

Hi StarHub , I have bought a XS Max 64 GB in 2017. The IMEI number of the phone is 35 729709 053566 8 and I would need a duplicate receipt so that I&r

Question

 • Devices

29

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0

Cancel 11.11 order

I have ordered iPhone 11 Pro Max today on 11.11 sale. My order confirmation ID is CR20111131481. I’m sure that I ordered Midnight Green I waited

Question

 • Devices

22

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charging of termination of purchase which was inform not to b charg

I was informed by the sale personal for my mistake of wong purchase of handset which i would like to cancel and this will NOT HAVE TERMINATION FEE !!!

Question

 • Devices

12

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Up to 100 off for iPhone 12 pro max

The promo of 100 off for iPhone 12 pro max is eligible for existing recontract customer? Currently starhub no longer have 100 rebate for existing cust

Question

 • Devices

21

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Sal

How do we access the Starhub ID if the email that was used for registration is already inaccessible (long time never use). Starhub hotline is super bu

Question

 • My StarHub App

12

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Irrelevant outstanding bill.

Hi, I've been approached the customer service and billing department regarding this issue but never resolved! There is an outstanding bill back in 20

Question

 • Resources

11

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0

No service

Me and wife used to live in Singapore and owned a prepaid number we are using until today. We moved back to Indonesia and we visit Singapore very ofte

Question

 • Prepaid

11

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Prepaid SIM money gone

I had $35? in my wallet. My 28 day data plan expired a few hours ago and I forgot to buy a new plan. When I woke up to buy a new data plan, my wallet

Question

 • Prepaid

15

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prepaid simcard puk code

Hi i locked my prepaid simcard. Tried to key in my prepaid sim card number but it says invalid. Pls help

Question

 • Prepaid

8

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I'm in Singapore and using Prepaid and have free incoming call plan. Will I be charged if I pick up oversea call?

I'm currently in Singapore, using prepaid, have free incoming calls until an expiry date. Will I be charged if I pick up an oversee incoming call? Th

Question

 • Prepaid

17

1

0

IPL 2020

I recently recontacted and Subscribed to Indian+ knowing that’s the only option to watch IPL 2020. Now I am hearing I can watch only group match

Question

 • Channels and Programmes

41

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Starhub plan cancellation confirmation

Hello, I recently terminated my 24months plan early but did not receive any form of confirmation. I would like to check if my plan has been terminated

Question

 • Channels and Programmes

17

1

0

839 channel HD programme

Why are HD programme on 839 not able to have Chinese subtitle ??? No problem for non HD program. Same HD program when showing live on 838, there's Chi

Question

 • Channels and Programmes

11

1

0

Change Service Agreement Date

Hi, I’ve set up a new broadband plan with Starhub on 28 Mar. But due to change in plan, I’d like to move it forward to 14 Mar. Called CS a

Question

 • Home Networking

9

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Starhub level of service, response & axcountabilityhar

We have reported to both Starhub and Google RE an unauthorised usage charged (close to 2k) to an unused SIM card card given by Starhub. No one seem to

Question

 • Devices

22

1

0

Starhub re-contract SCAM you to change from 1 year contract to 2 year contract

I was under 1 year broadband plan with Starhub since June 2019 at SGD49.9/month. In June 2020, I received a SMS promotion for re-contracting service,

Discussion

 • Devices

57

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0

Fraudulent Charges in Starhub Bill

There were some fraudulent itunes charges being charged in my October 2020 Starhub bill. I called Starhub immediately to enquire on this. They instruc

Question

 • Devices

27

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