Official

Accepted

Unanswered

Advanced Filters

Search Results (169)

Relevance
Early termination charges

Hi, anyone knows where I am able to calculate early termination charges for my current contract? Currently on the $80 2 year plan. My contract start d

Question

 • Postpaid

29

1

0

I want terminate

Going back my country

Question

 • Postpaid

14

1

0

Request on termination of fibre broadband plan

Hi, please advise for steps to terminate on an expired contract fibre broadband plan. Thank you very much.

Question

 • Internet Connectivity

20

1

0

HomeHub early termination

Hi.. as we will moving out from our current flat and we want to terminate our Homehub (tv and fibre broadband) early, I’m just wondering what ar

Question

 • Home Networking

18

1

0

StarHub tv box issues arising every few months

The StarHub box has been giving me issues slow lagging issues . Technician came twice to Change box change even blame it on my passport hard disk driv

Discussion

 • Devices

504

2

0

Feedback on area with bad reception

Hi, I'm staying at Block 940 Jurong West Street 91. I am experiencing very bad signal issue here on all my device. My family members keep complaining

Question

 • Network

20

1

0

How to terminate my mobile contract without calling from abroad

Hi, please help me terminate my mobile contract as I now live in the Philippines. Contract will end this 1st week of march 2021. Cost of calling your

Question

 • Postpaid

27

1

0

Customer Service Email - Complaint

Hi all, is there any email to contact Starhub CSO? We have an urgent case that need to report to the management. We have tried emailing to its helpdes

Question

 • Postpaid

33

1

0

How to Cancel Postpaid Plan

I would like to cancel my SIM ONLY plan as I already got another postpaid plan with Starhub. Please advise how can I terminate it. Thanks.

Question

 • Postpaid

37

1

0

Why is StarHub broadbands ALWAYS down !!!! It is happening at about every 3 months?? Why it is the support so poor ?

It is been having this issues at about every 3 months and always the fiber modem showing “ LOS” (flashing Red ). And always said it not

Discussion

 • Internet Connectivity

51

1

0

Vijay TV Family

I have contract with Starr hub for two years to watching English Entertainment Pass Indian Entertainment Pass I received a message from Start hub t

Question

 • Channels and Programmes

361

1

0

Refund policy and refund period is not clear

I closed my account Jan, there are remaining balance on my account. So far I didn't receive refund. I google refund policy or period, there is no pla

Question

 • Resources

15

1

0

Cancellation of $25 SIM only plan

Hi may I know if I can cancel my $25 SIM only no contract plan temporarily and then renew it after 2 months while retaining the same number? Thank you

Question

 • Postpaid

76

1

0

change the broadband order < removed private information > to 1 year plan

Hi I did an online order wrongly < removed private information > to subscribe broadband 2 plan. Can i change this order to 1 year plan. 

Question

 • Home Networking

11

1

0

1 year contract

Hi, I have 1 year 1000Mbps Fibre Broadband contract which will expire beginning of Jan and will not extend. Can I just leave it to expire or do I need

Question

 • Home Networking

18

1

0

Smart support deactivation

Hi. Cant seem to deactivate my smart support. Hope anybody can assist me on this. Thank you.

Question

 • Devices

13

1

0

Cancelation

I want to go back india

Question

 • Postpaid

11

1

0

Terminate my postpaid mobile connection

Hi , I am already contacted via Facebook messenger regarding termination but still not yet to terminate. Kindly advise how to I terminate my postpai

Question

 • Postpaid

8

1

0

Home hub termination and switch to Asian Pass

Hi i currently have the starhub fibre and tv under homehub but i want to switch to Asian Pass tv and terminate the fibre. How can i do it to ensure mi

Question

 • Resources

22

2

0

charging of termination of purchase which was inform not to b charg

I was informed by the sale personal for my mistake of wong purchase of handset which i would like to cancel and this will NOT HAVE TERMINATION FEE !!!

Question

 • Devices

12

1

0