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Termination v Transfer

Hi, I have a tv and broadband subscription with StarHub. I have 10 months left on both. I have to relocate and have to either cancel or transfer the s

Question

 • Home Networking

22

1

0

Deposit Refund

I’ve been waiting for my deposit refund since 23/10/2020. In this period of time, I’ve sent out numerous emails asking for the status but

Question

 • Postpaid

19

1

0

I would like to cancel my oder number of od : < removed private information > i make a mistake that choose wrong item..

I want to cancel my oder < removed private information > that i make a mistake that choose wrong item. How can i do?

Question

 • Postpaid

5

1

0

Cancel postpaid contract

I've 5 months left on my 2 years 75$/month postpaid contact. Unfortunately, I had to move out of Singapore and now I wanted to cancel my contract. But

Question

 • Prepaid

24

2

0

Bill after termination

Anyone knows how to check outstanding bill after termination of service?

Question

 • Postpaid

14

1

0

New Horrible Hotstar service

Since 01 February, Starhub introduced Hotstar to view some regular Indian channels but it is the worst ever we have experienced. We are extremely frus

Discussion

 • Channels and Programmes

36

1

0

I want to Terminate My Contract

Hi. I just have a question, I applied for a starhub plan last March 2020. 2 years Contract. But I want to cut my line, because my signal is weak due t

Question

 • Postpaid

24

2

0

Cancel 11.11 order

I have ordered iPhone 11 Pro Max today on 11.11 sale. My order confirmation ID is CR20111131481. I’m sure that I ordered Midnight Green I waited

Question

 • Devices

23

1

0

Termination as moving to other country - New HomeHub Plus

Hi, I have a New HomeHub Plus valid till 5h June 2021, but due to professional reasons I'll be relocated. We are leaving 17th December 2020 so I'll n

Question

 • Devices

113

1

0

Termination of Mobile Plan

Hello. My contract end date is 7 Nov 2021 and the plan is $75 2 year plan for mobile. May I know what's the early termination fee? As I cant seem to f

Question

 • Postpaid

14

2

0

Sujoy B

Hi - I will leaving Singapore for good and would like to know the process of terminating TV connection, Broadband and landline. Would appreciate if I

Question

 • Home Networking

20

1

0

switch from old homehub 1000 to StarHub TV+ (Entertainment+ offer)

I'd like to switch from Homehub 1000 to StarHub TV+ (Entertainment+ offer). I tried signing up online but unable to proceed.

Question

 • StarHub TV+

30

1

0

Switch from Home hub to mobile and Broad band only

I have Home Hub contract with Mobile, Broadband, TV and Voice call together. As I seldom watch TV and never use Voice call (land line call), I want

Question

 • Others

11

1

0

Cancel Contract

Hi.. I need to cancel my TV+ contract. Please help me on this. Thanks

Question

 • Channels and Programmes

34

2

0

Recontract for Tv

Hi, my fibre tv contract is expiring. Can you help to clarify your current offering of tv services? The information on your website is confusing.&nb

Question

 • Channels and Programmes

226

2

0

Sim only plam

Hi I have 25$ sim only no contract plan and started using in the past 10days. Now I would like to cancel my plan. If I do so, will they charge 25$ Or

Question

 • Postpaid

20

1

0

Deposit refund

Deposit Refund Hi Starhub, I have port in my mobile line to other service provider since april 2021. May I know when can I get back my deposit

Question

 • Postpaid

11

2

0

Terminating My Broadband on an expired contract

Hi There, My contract ended a while ago and I've just continued to pay the monthly (1GBP fibre broadband). I'm now moving flat and to relocate t

Question

 • Resources

24

1

0

early contract termination

hi my contract was till 6March2021..if i Port out my number now i will be charge till 6March or 1 month subscription?thank you

Question

 • Postpaid

14

1

0

My data is slow

I Live in Pasir ris and my data is really slow. I did a speed check and it is so slow.

Question

 • Postpaid

18

1

0