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End of contract

hi my 24 months contract for internet, home tv and Mobile will end in mid and end nov 2020. May I know when should I notify StarHub about the terminat

Question

 • Devices

60

2

0

Unable to check whether my starhub contract has ended

I am using the Starhub application but it does not show me when does the contract end. It just puts - for recontract eligibility and - for contract en

Question

 • Postpaid

235

1

0

What to do to terminate contract?

I'm trying to terminate my contract for my flat in Sg from overseas, and im wondering what I'll need to return, as well as when I should return them.

Question

 • Home Networking

824

1

0

What to do when startup broadband contract end

My starhub broadband contract end on 15th July 2021. 1. What actions required to discontinue the contract upon the contract ended. 2. If discontinue

Question

 • Home Networking

20

1

0

Starhub TV

How to terminate TV & broadband and where to return the setup box

Question

 • StarHub TV+

23

1

0

Contract termination - refund for overpaid final bill

Hi, I have ported out of Starhub last month. Prior to porting over, I have settled all amount outstanding. I've recently received a final bill via ema

Question

 • Postpaid

535

2

0

Early termination charges for broadband

Hello, I want to know early termination charges can you please help. Thanks

Question

 • Internet Connectivity

6

0

0

Starhub is Un ethical

I have been a Starhub customer for over 12 years and I can not believe they are being allowed to get away with their behavior. The removed the FOX ch

Discussion

 • Channels and Programmes

75

3

0

Can we still walk in to Starhub outlets without e-appointment?

I saw that we can make e-appointment to visit Starhub branches, but as I need to cancel Homehub and recontract Broadband only, there are only 4 outlet

Question

 • Discussion

1K

1

0

Switch to Singtel postpaid from Giga, while retaining the old number

Hi, I would like to know more when switching to Singtel postpaid from Giga, in which I have to perform following steps: 1) I have port in my number fr

Question

 • Postpaid

478

2

0

Is it just me or the mobile reception for Starhub is really bad compared to Singtels?

I've recently (3 weeks ago) switched from Singtel to Starhub. However, I've noticed a significant lag between the reception capacities of the two telc

Discussion

 • Network

72

1

0

how do I cancel my mobile connection.

as moved abroad need to cancel mobile connection

Question

 • Postpaid

44

1

0

HomeHub Plus to Fibre broadband

Hi there, My HomeHub Plus contract will end in mid-Dec, I would like to switch to normal broadband as I no longer need the TV service. What will be t

Question

 • Home Networking

32

1

0

Early Terminate of Homehub Plus

Hi, I want to early terminate my Homehub Plus contract (ending in 30 Nov 2021). What is the process to close the contract and what are the charges inv

Question

 • Discussion

55

1

0

Deactivation fo maxmobile elite pack mentio

I would like to represent my company to deactivate the above mentioned data plan. Can you please advise what is the procedure because I tried to call

Question

 • Internet Connectivity

3

1

0

Postpaid 2 years contract termination

Hi. Since pandemic, I have no job and currently in Malaysia since October 1st. I can't afford to pay the postpaid plan anymore. My phone contract end

Question

 • Postpaid

28

1

0

billing issues

hi im not a starhub subscriber, ive tried to called starhub to speak to the customer service officer but couldn’t get through . Ive some urgent

Discussion

 • Postpaid

10

1

0

Termination

Hi i would like to ask if my early termination charge without gst is $93++ so if I terminate now how much will it cost for my final bill? My contract

Question

 • Postpaid

14

1

0

Charges bill for 1633 & starhub go app

Called starhub CS at 1633 on 8 May why my data usage being charged when i stream starhub Go app.. Online state that starhub mobile user is entitled t

Question

 • Postpaid

18

2

0

customer service say i need to pay my termination contract on Dec

i call customer service to terminated my contract...she told me that i need to wait for Dec bill and i dont need to pay Nov bill which is not even ful

Question

 • Postpaid

21

1

0