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Being scammed for over 10 years

Being a loyal starhub customer for over 10 years is probably the biggest scam that I have fallen into... they are giving the new routers to new sign-

Discussion

 • Devices

70

2

0

How to terminate both mobile prepaid & home broadband account (by 7th Dec)?

Hello, I'd like to get an advice to see if you can share how I can terminate both mobile prepaid & home broadband account by 7th Dec as I'm leav

Question

 • Prepaid

74

1

0

StarHub

I want to terminate my StarHub tv account 24 month contract  terminating bcoz my grandpa and grandma don’t know how to use  we only u

Question

 • Home Networking

12

1

0

AUDIO INCARESING AUTOMATICALLY

EVER SINCE RECONTRACT IN MARCH 2021, MY STARHUB TV+ BOX HAS BEEN INCREASING THE AUDIO AUTOMATICALLY AND DECREASING AFTER 10 20 SECONDS I HAVE UPDAT

Question

 • StarHub TV+

9

1

0

Starhub SG - Breaching the contract

I worked as a contract staff to a leading Bank in Singapore. I have received a telco promo email from HR. Using my contract staff pass and EP as proof

Discussion

 • Postpaid

44

0

Change from Homehub to broadband only

Hi. I wish to change from my current homehub plan to broadband only plan. Any idea how to do it online or it must be done physically at the shop?

Question

 • Devices

50

1

0

Change of channels

I have my TV contract till 2022 - During signing agreement I have agreed and signed the agreement since the channels i like to see was there - now th

Question

 • Channels and Programmes

79

1

0

failed to parse http response

TV+ box had the subject error last sunday. Can’t login HubId and get the error when signing in. Unable to watch channels. Customer service usele

Question

 • Channels and Programmes

35

1

0

WiFi 6 and WiFi 6E  Routers

HI Starhub, Could you please make the WiFi 6 and WiFi 6E  Routers available in the broadband plan offer  instead of the low speed wifi 5 ?

Discussion

 • Devices

113

1

0

I felt discriminated by Starhub

After making multiple calls and sending multiple emails, my energy is drained now. Long story cut short, about one month after subscribing one mobi

Question

 • Postpaid

26

1

0

Changes to Hub Club Previledges

I was extremely disappointed when I went to the starhub shop and was told that if I wanted to port over another line, my privileges of HubClub will be

Discussion

 • Discussion

39

1

Installment plan for overdue bills

Hi Starhub Customer Service, please advice can i arrange for installment plan for my overdue bills. Due to this pandemic covid19 i'm having bit of dif

Question

 • Postpaid

23

1

0

Worst Experience with Starhub

I renewed my contract to HomeHub last year. I have been supporting Starhub for many years. From tv to broadband to mobile plans. Ever since i renewed

Discussion

 • Devices

60

2

0

Port in to other telco for mobile plan expired in 14 days

Hi StarHub, sorry that I’ve decided to switch to another telco. My question is: if I switch to other telco now (my contract with StarHub is goi

Question

 • Postpaid

30

1

0

Termination of SIM plan contract

Hi, I want to terminate my mobile SIM plan, but I have already left Singapore. I was told I can easliy do this online, but I cannot find any informati

Question

 • Postpaid

36

1

0

Terminate mobile post-paid contract from overseas (ensure termination after plan expire)

Hi all, I am overseas and would like to make sure that my contract is not continued after expire. I have been overseas already couple of months and ju

Question

 • Postpaid

14

1

0

Termination and refund application form

Dear Team Starhub, I am posting an inquiry on behalf my Myanmar friend holding SIM 25 contract. He is leaving Singapore coming Saturday and wish to

Question

 • Postpaid

48

1

0

Termination charges

I would like to feedback regarding the Starhub App. I have decided to terminate my contract and change to another telco so I checked my contract detai

Idea

 • My StarHub App

28

2

0

SGD 200 REFUND AFTER TERMINATION OF SUBSCRIPTION

I have just terminated my subscription to Starhub, please advice how and when can I get back my SGD 200 deposit back? Thank you.

Question

 • Postpaid

97

1

0

Do not Recontract

I recontract my broadband on Aug 31, 2021. It’s the exact same service I am getting currently, except StarHub will install WiFi connectivity that is s

Discussion

 • Home Networking

17

1

0