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Terminate contract

How to terminate postpaid Contract.. Can help me  

Question

 • Internet Connectivity

127

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Accepted Solution

Contract Termination of Postpaid Connection from Abroad.

Hi Team, I am currently abroad and need to end the mobile postpaid contract from Abroad. Also request you to please generate the bill in advance before terminating contract as my bank account is connected to this number, hence I can just pay and then get the contract terminated in sometime.

Question

 • Postpaid

36

1

0

Accepted Solution

Terminate StarHub TV & Broadband

Hi, My StarHub TV & Broadband contract is going to expire soon and I do not wish to continue the subscription. Please advise what should I do with the StarHub TV box and Broadband router? Also, do I need to inform StarHub customer service on the contract termination? Thanks. 

Question

 • Devices

2K

2

0

Accepted Solution

How to terminate SIM only (non-contract) plan

I am leaving Singapore and would like to terminate SIM-only plan (non-contract). Do I need to visit Starhub shop or return my SIM card? Or is it Ok just to let it know to Starhub support center?

Question

 • Postpaid

641

1

0

Accepted Solution

Terminate mobile line from abroad?

Hi, I used to live in Singapore and had a mobile phone without contract( sim only plan)  with starhub. But now I moved to another country ., Can you please help me to terminate my mobile line   Thanks,Ramesh

Question

 • Postpaid

21

1

0

Accepted Solution

Broadband contract will end soon

Hi! If I dont want to renew my broadband after 24mos contract, what shall I do next?

Question

 • Home Networking

93

1

0

Accepted Solution

How to request disconnection of Starhub HomeHub (Broadband and TV)

Hi - Can you please tell me how can I initiate the process to disconnect the StarHub Broadband and TV? Long Story: Today I visited the StarHub shop to request the renewal of the Broadband and TV contract. For the Broadband, the StarHub support person informed me that the new Modem cannot work with

Question

 • Devices

185

1

0

Accepted Solution

Postpaid plan switching to sim only plan with no contract

Good Day! Just want to ask the proper procedure for switching to sim only plan with no contract. I'm already eligible for re-contract since July2020 and my contract end date is November 2020. Can i already switch to sim only plan or do i have to wait before my contract end date? Hope to hear from yo

Question

 • Postpaid

1.9K

4

0

Accepted Solution

Query about Re-Contracting and TV+ Plan

Currently we are subscribed to Starhub's Indian entertainment pass and have noticed that the Star Channels are no longer provided with effect from 31st January. 1)How much will recontracting cost when switching from the older Indian Entertainment pass to the newer Tv+ plan? 2) If I were to subscri

Question

 • Channels and Programmes

77

1

0

Tim

I am currently overseas and my CIS plan has already passed 2 yr mark. I am still stationed overseas for the next few months/years. Can I check if I am able to downgrade to any of the cheapest plan and just retain the number? Greatly appreciated.

Question

 • Postpaid

14

1

0

Change of channels

I have my TV contract till 2022 - During signing agreement I have agreed and signed the agreement since the channels i like to see was there - now the reduction and giving alternate channels is like star hub is  forcing to accept the channels .  if Star hub has changes in channels the cos

Question

 • Channels and Programmes

86

1

0

Outstanding credit after porting to different networkam

Hi Starhub, I have ported my number to different network and recurved my starhub final bill with negative amount. How can I get my outstanding credit amount as I am no longer able to login to starhub to request this. Thanks

Question

 • Postpaid

8

1

0

Terminate Starhub Service Contract

I would like to cancel my Starhub Service Contract with immediate effect. Broadband, Starhub Cable TV and landline.

Question

 • Internet Connectivity

35

1

0

Customer service advice leads to incurring more cost than required.

Spoke to Starhub (1630) for 10mins and 36 seconds on 22nd May. Told the customer service that I would like to sign up for a new plan at a new location and thereafter schedule for termination of my existing plan. I was advised to not do that because that might cause some issues, rather I am advised

Discussion

 • Devices

29

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End contact

Hi,I want to terminate the contract for the SIM only plan 25$ 1 years, how much should i pay ?

Question

 • Postpaid

16

1

0

StarHub

I want to terminate my StarHub tv account 24 month contract  terminating bcoz my grandpa and grandma don’t know how to use  we only use for 1 month  do I need to pay money for terminate?

Question

 • Home Networking

22

1

0

Termination fee

Why I was charged $200 instead of $60 for my termination fee when I subscribe the 12 month sim only plan?thanks

Question

 • Postpaid

14

1

0

Move house after contract end

Hi all, My 1Gbps Fiber contract has already end (now I am still paying the old monthly fee), and I will be moving house a few months later. May I know which option below allow me to pay less? - Brand new subscription at my new house, then terminate my current subscription at my current house. - Re

Question

 • Internet Connectivity

20

1

0

AUDIO INCARESING AUTOMATICALLY

EVER SINCE RECONTRACT IN MARCH 2021, MY STARHUB TV+ BOX HAS BEEN INCREASING THE AUDIO AUTOMATICALLY AND DECREASING AFTER 10 20 SECONDS I HAVE UPDATED TO THE LATEST SOFTWARE AND THE ISSUES STILL EXISTS STARHUB STILL INSIST I MUST PAY MY BILLS EVERY MONTH AND IF THERE ARE ANY LATE CAHRGES OR MIS

Question

 • StarHub TV+

18

1

0

Terminate contract

Can somebody help me to terminate my contract

Question

 • Postpaid

30

1

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