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How do I change my recurring credit card details?

My current card that is in my starhub app has expired. How do I change the details to another card that I own? I looked around and only found the form

Question

 • Postpaid

9.1K

1

0

0

How to Apply for Recurring Credit Card via My StarHub App?

Say goodbye to the late payment fees and skip the queue! Enjoy the convenience to pay your StarHub bills anytime, anywhere on the go with a recurring

Article

 • My StarHub App

10

0

0

How to Apply for GIRO via My StarHub App?

Say goodbye to queues and enjoy the convenience of paying your bills with GIRO! Get your StarHub bill(s) automatically paid every month via your bank

Article

 • Resources

90

0

0

How to Pay your Bill using My StarHub App?

Paying your bill has never been easier! Say goodbye to queues since you can now pay your StarHub bill anytime, anywhere using My StarHub App with just

Article

 • Resources

17

0

How to view your previous bills on My StarHub App?

Do you need a copy of your previous bills? Worry no more, you can now view your past six months' bills whenever, wherever you are via My Starhub App.

Article

 • Resources

194

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0

Accepted Solution

Wallet credits deducted with no reason

I have been having issues with Starhub disabling my wow data plan after a refresh back in March. During that period of time, I was asked to reload $10

Question

 • Prepaid

45

1

0

Accepted Solution

Terminate smart support which is hidden in bills

Can please someone advice me how to terminate Smart support package which is hidden in my bills. I got to know only after customer service tell me why

Question

 • Postpaid

21

1

0

Accepted Solution

Porting in to another telco

Hello, I currently have a SIM-only plan which expired about a week ago and I'm planning to switch to another telco through port-in. My current plan s

Question

 • Postpaid

61

2

0

Accepted Solution

Amazon unsubscribe

suddenly remember that I need to unsubscribe amazon prime by today to prevent concurrent $2.99 charge.. went to my starhub app and unsubscribe.. they

Question

 • Postpaid

470

3

Accepted Solution

Recurring Payment by CC

Hi, I have successfully set up recurring credit card payment. And the bill stated that the card will be charged $XXX on 6 Mar 21. However, I made pa

Question

 • Postpaid

35

2

0

Accepted Solution

Remove TV Plan from Home Hub Plan

Hello, I have a HomeHub Plus plan. I don't use the TV Services anymore and would like to change it to a Broadband plan (1Gbps) only. I don't need new

Question

 • Devices

41

2

0

Accepted Solution

Contract Termination of Postpaid Connection from Abroad.

Hi Team, I am currently abroad and need to end the mobile postpaid contract from Abroad. Also request you to please generate the bill in advance bef

Question

 • Postpaid

26

1

0

Accepted Solution

Starhub Channel 860

Hi Since last week I noticed that Channel 860 have stopped updating any new TVB drama series after Hong Kong Love story, is this service stopped? reg

Question

 • Channels and Programmes

119

1

0

Official Solution

How to Separate Bills?

I subscribed to starhub mobile and broadband, the bill appears in same bills, but I would like to separate in 2 bills. How do I do it? I dont see a p

Question

 • starhub.com

13

1

0

HELP: UNABLE TO RECEIVE PHONE CALL SINCE MAY 2020

Dear Starhub Agents and Fellow Community Members,Please help a fellow member out from his nightmare with recent Starhub services.During the period of

Question

 • Postpaid

44

1

0

Starhub WOW plans ate my data!

I am highly dissatisfied with Starhub's WOW plan. I had the 25$ plan for 20GB (say plan A), then last month April it changed to 40GB say Plan C(Plan A

Discussion

 • Prepaid

24

1

0

CIS mobile+ plan

Hi I'm new to postpaid plans and just want clarification on my service agreement. 1. Mine is Iphone mini mobile+ $65 2year plan which is $52/month.

Question

 • Postpaid

21

1

0

Starhub really bad service

Early termination charges - starhubs 1 year sim only plan shows “Eligible” as status of recontract instead of the “$300” to re

Discussion

 • Postpaid

20

1

0

StarHUB Cable TV

Since I moved my tv and set up box from the living room to my bedroom (I have 2 set up boxes and 2 bedrooms) I have had lip sync problems on Bloomberg

Question

 • Devices

35

1

0

Changes to tagged mobile plans in my Hub Club bundle.

My parents mobile lines ( both using data plans, out of contract now), my wife's recently recontracted and my own, just ported in under a SIM only, no

Question

 • Discussion

21

1

0