Official

Accepted

Unanswered

Advanced Filters

Search Results (21.7K)

Most Recent
Termination for TV+

Was unemployed for months & unable to afford. How much for early termination gonna cost?

Question

 • StarHub TV+

3

0

0

Starhubtvplus always hang. Video always Freeze

Poor from Starhub. Disappointed with quality of service. Miss the Olympic Men100m final because video freeze. Is not an isolated case. It has been hap

Question

 • StarHub TV+

3

0

0

Is starhub boardband currently down

May i find out if starhub boardband currently down. I not able to connect to wifi.

Question

 • Internet Connectivity

2

0

0

Starhub fibre tv/homehub

Hi there, Can I check if it is possible to Recontract my starhub homehub plus (internet + fibre TV) but retain the current set top box for the fibre

Question

 • StarHub TV+

4

0

0

$155 mobile+ plan $500 voucher

Hi there, Can I just confirm that starhub is still issuing the $500 handset voucher every 12 months for customer on the $155 mobile+ plan? Additiona

Question

 • Postpaid

3

0

0

Using own router and SFP to connect to Fiber Termination Point

Hi all, as the title states. I'm currently reorganizing my home networking and I was wondering if it is possible to connect the Fiber Termination Poin

Question

 • Home Networking

3

0

0

Subtitle options on TV+

Hi StarHub, we recently recontracted to the TV+ Plan. We realised that with the new TV box, there is no option to change the subtitle language on Ko

Question

 • StarHub TV+

3

0

0

StarHub fibre broadband

I want to sign up for StarHub fibre broadband (home wifi) do I have to prepare modem and router? 

Question

 • Devices

2

0

0

Boardband & TV+ Bundle

Dear Sir/Madam, I very confuse of the new plan so last week I went to PS Starhub retail store but unable to ask any question. The staff at the door

Question

 • StarHub TV+

6

0

0

Error code 2003

Why I still have to pay for transport and services fee to have the box check? I still on contract

Question

 • Devices

3

0

0

Difficulty connecting with Wireless2SG

I'm curious about people's experience in connecting with Wireless@SG. While its been around for awhile I only tried so recently as its the only way of

Question

 • Internet Connectivity

3

0

0

Poor Starhub Customer Service at 1633

I encounter an issue with mobile phone sometime in May and I had request for a change of the handset as I've opted for the smart support service upon

Question

 • Devices

5

0

0

Ownership for my prepaid number

Hi May I request a Letter of ownership for my prepaid number (+65 9166 0205) to use to open a bank account.

Question

 • Prepaid

2

0

0

Ownership for my prepaid number

Hi, may I request for a letter of ownership for my prepaid number (+65 9166 0205)

Question

 • Prepaid

1

0

0

How do I get the $64.90 promo price on your webpage? Order summary is $77.90?? Is this legal?

Hi, I've gone through the process almost taking the offer on your webpage for "HomeHub+ 1G at $72.90/mth - HBO with Entertainment+" which says it is a

Question

 • StarHub TV+

5

1

0

Location accuracy

Hi. Is there a way to improve the location accuracy while on mobile data? The location accuracy on mobile data is way off compared to when on wifi. It

Question

 • Network

3

1

0

Change of modem appointment

I urgently need to change my modem to one with VOIP. Called yesterday and was told someone will call me to fix appointment to send a technician to our

Question

 • Devices

5

1

0

Choppy Voice Calls

I've been facing an issue with StarHub voice calls, the calls are choppy and most of the times (per call) I can hardly understand what the other perso

Question

 • Network

5

1

0

Request for deposit ($S800) refund

Hello, I would like to request for my mobile deposit refund of $800, I've paid off oustanding bills and terminated service with Starhub two months ago

Question

 • Postpaid

4

1

0

Broadband Owner Transfer and New Installation and Activation

I am a foreigner and currently live in a shared flat. Upon moving out, I want to transfer the ownership to my flatmate. Q1: Can I fill in the transfer

Question

 • Home Networking

5

1

0