Hi, my router is provided by Starhub when i sign up for broadband ages ago. Recently i realised that the router wifi keep having unstable signal. some

Yesterday I have bought a new iPhone12 but it can use cellular data. I have already opened the Cellular Data and Open the Access of Safari but still c

Hey guys! I think I am going to be charged a late payment fee in my next bill. The reason for the late payment was that I thought it would get charged

I’m with starhub many years, my WiFi router was old and slow. Why starhub only give free WiFi to new user? Why not to your loyalty customer?

I have not had a successful experience at STARHUB outlet at Parkway Parade, as well as online 1633 call centre. I recently signed up online for a new

Hello. I have been a SH contract customer since 2013. My plan is due for recontract and I was told by SH that my reconstruct voucher was only SGD 50 f

I am leaving Singapore and would like to terminate SIM-only plan (non-contract). Do I need to visit Starhub shop or return my SIM card? Or is it Ok ju

Net link trust came to my place 3 times, starhub troopers 3 times, separately - and my fibre is still not up. I had to stay home for these visits and

I was having problems with cancelling my add-ons purchases through the starhub app. I keep getting an error message. I drove down to causeway point st

On Aug 2020, there is a Starhub roadshow around Yishun which is giving out free prepaid sim card, in order to activate the sim card, one have to pass

Do you want to change your current StarHub mobile plan? You no longer have to call our Customer Support to do that! Simply log-in My StarHub App to ch

hi.im currently in overseas.but my postpaid sim have "no sevice" but my bill still keep on going, i have tried a few phones. restart & all but.the

Im a loyal Starhub customer for decades. I recently recontracted online to the latest Homehub+1G and the scheduled appointment for the troopers to com

Just embarked on Homehub+ Monday. When I switch on to Hotstar or Youtube and play, there is no audio. When I switch off and on the setup box, there is

My mobile data was drained about 10G without me using on 4th of Jan 2021. I made a call to hotline complaining about the problem. I have been waiting

Open up your heart and arms, ‘coz today (January 21) is National Hugging Day! This day is an annual event dedicated to the simplest and most eff

There is no 4G mobile data connection available in and around Anchorvale Lane, my friend who is using M1 is having no issue at all for 4G mobile data.

Hi, my prepaid number not yet expired however it shows no service. May I know what should I do?

2 years ago, I received a $100 recontract voucher. 2 years later, only $50 recontract voucher. So the longer u are, the lesser you get? Despite being

While roaming on my Happy Roam prepaid SIM card in Canada, how do I send SMS back to Singapore? What are the rates?