This is a going issue and I finally thought to leave this in the community and maybe I will take this to the social media from tomorrow. Last 4 weeks

Bill due paid, how to customer support as line is down

When I tried to link Hub ID to Starhub Accounts I always get the ERROR - The NRIC / FIN provided does not belong to a valid customer,can anyone help

I was under 1 year broadband plan with Starhub since June 2019 at SGD49.9/month. In June 2020, I received a SMS promotion for re-contracting service,

I was under 1 year broadband plan with Starhub since June 2019 at SGD49.9/month. In June 2020, I received a SMS promotion for re-contracting service,

May I know how to refund my deposit? My contract already end of this month.

I have being with Starhub since 1st April 2000 when they only have mobile lines. Now I have recontacted on almost all my services with Starhub except

customer service and service line don’t know what they are doing, all they can say is I am sorry I will escalate issue to backend team and call

Hi all, Need information on how to transfer account's ownership. I have been using STARHUB that was signed under my sister in law's name. Now i woul

Hi, I do not understand why am i being charged for Global SMS in my bill. I did not send any SMS and i have called up customer service. The customer

StarHub has launched a new remittance service provided and processed by our partner, Pay2Home, a money transfer specialist in international payments f

I'm trying to recontract my line with iPad Air (4th Gen), but it's out of stock online. I tried with many shops, no one has the stock and no idea when

Hi, I have a New HomeHub Plus valid till 5h June 2021, but due to professional reasons I'll be relocated. We are leaving 17th December 2020 so I'll n

Hi, I used to live in Singapore and had a mobile phone without contract( sim only plan)  with starhub. But now I moved to another country ., Ca

Hi i need to terminate my mobile line ( post paid / no contract) from oversea how to terminate ? please let me know. i could not call from oversea , s

Hi, I plan to purchase a Iphone 12 Mini, but not sure how to start about it. 1. Am i have to change my current 4G sim card to 5G sim card in order f

Digital scam cases in the form of spoof calls are on the rise in Singapore. With call-spoofing technology, scammers can mask their original overseas

I can't watch TV this morning due to dead slow internet, i subscribed 1GB broadband, gotten speed with just 20-25mbps. please mitigate the issue urgen

Hi, What i did was completed a Customer Satisfaction Survey. Then i kept getting the error messages. It have been sending to me since 5.30pm 2 Dec 20

Hi, my current contract ending March 2021, i just like to find out if I am eligible to receive any voucher for recontract?