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Which apps do you use most on your iPhone?

Have you ever been curious which apps do you use most on your iPhone? If yes, there’s a way to keep track of your most-used apps, but you must turn on Apple’s Screen Time feature first. Screen Time helps you keep track of how you use your iPhone and add limits on your app

Article

 • Tech Tips

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StarHub Postpaid Plans Cheat Sheet

StarHub offers postpaid plans, where you can choose a 2-year plan with a device and a SIM-only option so you can opt for the right plan that suits your call, text, and data needs plus other inclusions monthly.   For the best postpaid plans that suit your lifestyle, check out the

Article

 • Resources

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How to Pick the Best StarHub Postpaid Plan for you?

Postpaid plans will get the most out of your smartphone experience. No more running out of data in watching an online video or not having enough SMS and call minutes to stay in touch with your loved ones especially when something urgent comes up.  But, how do you know which postp

Article

 • Resources

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Should you get SmartSupport?

There are a lot of questions to consider when pondering to buy a new mobile device. Do you need mobile protection? Or more like worry-free device care? The answer to that is SmartSupport, which is the one-stop solution for all your mobile issues. Now the question is, should you get Sm

Article

 • #didyouknow

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How to Change your StarHub Mobile Plan via My StarHub App?

Do you want to change your current StarHub mobile plan? You no longer have to call our Customer Support to do that! Simply log-in My StarHub App to change your mobile plan. Below is the step-by-step guide. STEP 1: Log in to My StarHub App. STEP 2: Tap on the three green dots at the right-hand part

Article

 • Resources

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ASUS Zenfone 7 Pro Review

Launched Sep 2020. This is a sequel to the then unique ASUS Zenfone 6 which featured a flip camera. Another beautiful phone, it is delightful to behold and use like the Zenfone 6. Bought the Pro version which comes with: RAM - 8GB Internal memory - 256GB 8 core Snapdragon 865 processor Dual SIM De

Article

 • Tech Tips

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ASUS Zenfone 6 Review

Launched in May 2019. The Zenfone 6 was iconic with a unique flip camera which automatically activates for video calls and selfies. The advantage was that it is the same main camera was used for these and this meant great image/ video quality. Sceptics wondered whether this would prove to be the Ach

Article

 • Tech Tips

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Samsung Galaxy S21

Image source: Samsung website Historically, Samsung is the first to adopt the latest chip for the year. 2021 is Qualcomm’s Snapdragon 888 (888) and Samsung’s Exynos 2100 (2100). This year, they were beaten by Xiaomi. What’s so great about the 888 chip? When compared to the Snapdra

Article

 • Tech Tips

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Accepted Solution

StarHub Trade In of my iPhone & Port In

Hi, Anyone knows that how I can arrange a trade-in my old iPhone XS Max via StarHub Online shop? Additionally, I would like to verify whether possible to return my iPhone a couple of days later as I need to transfer my data from old to new one.  I am currently using another ISP and will need

Question

 • Devices

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Accepted Solution

Porting in to another telco

Hello, I currently have a SIM-only plan which expired about a week ago and I'm planning to switch to another telco through port-in. My current plan still has lots of data left, of which I am using them now until the cycle ends in 10 days time. I do not have any outstanding bills and are awaiting fo

Question

 • Postpaid

131

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Accepted Solution

Request for Re-contract voucher

Would like to seek clarification if Starhub is still providing re-contract voucher? I have reached out to the messenger and when being tasked to click onto the online store and plan selection. There was no mention of recontract voucher at any point of time. Would like to seek some clarification

Question

 • Devices

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Accepted Solution

No signal overseas(China)

I'm traveling in China. No service for my postpaid card. Then I activated roaming services via starhub app, but still no signal. Rebooting and changing sim slot did not help. What should I do?

Question

 • Roaming

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50GB Worry Free Data

hello so I am currently on the 75$ 2 yr plan so im entitled to 30+10 gb+unlimited weekend free data monthly. Meaning 40gb + Unlimited weekend. I have subscribed to the 50GB Worry Free Data. Can i just clarify, does this mean that I have 90Gb + Unlimited Weekend for me to use at 4G+ Speed and only if

Question

 • Postpaid

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SIM Card issue

I just recontract to a new plan with a handset. Got the new 5G sim card under the same current number. However, when i insert the new SIM card to the new phone, there’s no signal but when i use the previous SIM card to the new phone, there’s signal and it works perfectly.. Able to assist

Question

 • Network

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Account terminated without being requested

My Account was terminated when i did not request for it to be terminated, can someone tell me why?

Question

 • Postpaid

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$50 recontract voucher

Hello, My contract expires in July 2021 (24 months). I have completed 21 months of the current contract (currently in 22th month) - which is why I have this $50 early recontract voucher, if my understanding is correct. A few questions: 1. If I recontract in a physical store, can I still use th

Question

 • Devices

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Request for Re-contract voucher

Hi, My contract with star-hub is already able to re-contract and I am looking for a re-contract voucher which star-hub has usually sent me for the past years automatically but seems to be absent this year.Can I understand that since new customer to star-hub can get at least $200 voucher off on ha

Question

 • Devices

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Temporary suspension my mobile line

Hi I am leaving Singapore for 3 months. Please can advise how to suspend my line. Thanks

Question

 • Postpaid

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5G network issue

I am having network issue with starhub for more then a month, I keep getting network drop and zero network signal icon. Changed my sim already, but still faced the same issue. Starhub customer service and network team keep asking me to wait for 48 hours and drag this issue without a proper resoluti

Question

 • Postpaid

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Installment plan for overdue bills

Hi Starhub Customer Service, please advice can i arrange for installment plan for my overdue bills. Due to this pandemic covid19 i'm having bit of difficulty on paying my bills. Please advise. Thank you in advance

Question

 • Postpaid

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