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ONT Power LED is blinking

My broadband is not working from last night. ONT power LED is blinking green, and other LED is not lighting. Please advise me.

Question

 • Internet Connectivity

7

1

0

Yearly Recontract Plan

How much I want to pay if yearly recontract plan.if can I purchase iphone 11,how much is device cost.already I have cis plan.

 posted 

4 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Devices

2

1

0

Request to increase amount of recontract voucher

Hi, can I request to increase amount of recontract voucher to $200? Thanks

 posted 

4 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Devices

6

1

0

Starhub mobile Payment Code for Giro Form?

Hi, how does the payment code looks like? My giro was rejected reason: Invalid Starhub payment code but I searched everywhere and unable to find what

 posted 

4 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Postpaid

4

1

0

i was tricked into the TV+ Nokia Beacon scam, and Starhub delivered lemons. Can I terminate my contract immediately?

the Nokia Beacon is complete piece of rubbish... in order to view free-to-air, one has to use their Nokia Beacon as the only router between ONT and TV

 posted 

4 days ago

 • 

Last response by 

slye 

4 days ago

Question

 • StarHub TV+

16

1

0

Prepaid no service overseas

Hi, I am currently working overseas and somehow my prepaid starhub simcard has no service. I have activated data roaming and have sufficient funds in

 posted 

4 days ago

 • 

Last response by 

Carla_P 

4 days ago

Question

 • Prepaid

3

1

0

Songs to wake you up in the morning

Waking up can be tough for some, but it doesn't have to be if you're listening to the perfect songs in the morning. So, if getting out of bed is a str

Article

 • Music & Movies

1

0

0

Broadband transfer question

Hi I am thinking of transferring my friends starhub 1gbps contract to m name. couple of questions in this regards Will strahub provide free installati

 posted 

4 days ago

 • 

Last response by 

Carla_P 

4 days ago

Question

 • Home Networking

3

1

0

Charges for switching telco

Hi, May I know what are the charges(porting in charges, SIM card charges, etc) for switching from postpaid for other telcos to postpaid for Starhub?

 posted 

5 days ago

 • 

Last response by 

Carla_P 

4 days ago

Question

 • Postpaid

6

1

0

Check an outstanding termination bill

Hi. How can i check an starhub outstanding termination bill few years ago?

 posted 

5 days ago

 • 

Last response by 

Carla_P 

4 days ago

Question

 • Postpaid

7

1

0

Broadband recontract perks not fulfilled.

HI . I have recontacted my broadband before the 31 Jul 2020 with the following offer.:Get the best WiFi coverage when you work from home. Only with St

 posted 

5 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Home Networking

12

1

0

Setup Google Nest WiFi together with Nokia Beacon 1

Hi, We’re using existing using Google Nest WiFi near 2 years ago. We just renewed our Broadband contract & we were given 2 units of Nokia

 posted 

5 days ago

 • 

Last response by 

Carla_P 

a day ago

Question

 • Home Networking

16

1

0

Cancellation of $25 SIM only plan

Hi may I know if I can cancel my $25 SIM only no contract plan temporarily and then renew it after 2 months while retaining the same number? Thank you

 posted 

5 days ago

 • 

Last response by 

Carla_P 

4 days ago

Question

 • Postpaid

9

1

0

Waiver of roaming data charge

On June itself my sister actually change into another new phone number because dues to contract still ongoing and we cannot terminate the line if not

 posted 

6 days ago

 • 

Last response by 

Carla_P 

4 days ago

Question

 • Roaming

3

1

0

Termination of Mobile Line

Hello guys, I would like to terminate my mobile line the plan that I've signed up. Reason for termination will be as I was unemployed since Jan due to

 posted 

6 days ago

 • 

Last response by 

Carla_P 

4 days ago

Question

 • Postpaid

12

1

0

Mobile network not activating on Sim in China

Hi, my StarHub SIM card is not being recognised as an active mobile network on my phone whilst in China. Previously it was working however now it isn&

 posted 

6 days ago

 • 

Last response by 

Carla_P 

4 days ago

Question

 • Roaming

4

1

0

I would like to cancel my online order

I would like to cancel my online order i made last night as i wanted to self collect < removed private information >

 posted 

6 days ago

 • 

Last response by 

Carla_P 

4 days ago

Question

 • Postpaid

13

1

0

Change Home Delivery to Self Collection

How can i change my Home Delivery to Self Collection?

 posted 

6 days ago

 • 

Last response by 

Carla_P 

4 days ago

Question

 • Postpaid

9

1

0

Accepted Solution

NTUC Union member recontract

Hi Starhub, yesterday i pre-ordered iphone 12 pro with $95 mobile+ plan, applying the CIS promo code for NTUC Union member. But it did not deduct the

 posted 

6 days ago

 • 

Last response by 

Carla_P 

4 days ago

Question

 • Postpaid

7

1

0

Basic Sms Otp service does not work

Have to restart phone everytime to receive otp for financial transaction. Extremely frustrating. Tried the sum on different phone but same issue. My w

 posted 

6 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Postpaid

5

1

0