Skip to main content

Official

Accepted

Unanswered

Advanced Filters

Search Results (20.1K)

Most Recent
After changing new modem provided by Starhub, I cannot call out or receive call from my voice line

After changing new modem provided by Starhub, I cannot call out or receive call from my voice line. There is always engaging tone. No matter what I

Question

 • Devices

6

1

0

When will ESim be available?

Wonder when will esim be available, dont want to have to get a second device to use my 2nd sim card

 posted 

2 days ago

 • 

Last response by 

Carla_P 

a day ago

Question

 • Postpaid

5

1

0

Balance gone

Hello So i topped up 28 dollars in my main balance after buying the card at a shop. The SMS then shows that the top up was successful. But when I the

 posted 

2 days ago

 • 

Last response by 

Carla_P 

a day ago

Discussion

 • Prepaid

3

1

0

Billing Error

Hi. I had recontract for both Starhub TV and Fibre Broadband at a Starhub outlet in September. Returned the old Samsung set-top box a few days after I

 posted 

2 days ago

 • 

Last response by 

Carla_P 

2 days ago

Question

 • Devices

7

2

0

Slow Speed

My speed is slow. My plan is 1 gbps 

 posted 

2 days ago

 • 

Last response by 

Carla_P 

2 days ago

Question

 • Internet Connectivity

6

1

0

What happened on this day, October 21?

October 21 is Back to the Future Day! It's the day Marty McFly and Doc Brown travel to the future through their time machine, the DeLorean, to stop Ma

Article

 • #didyouknow

3

0

0

"><script>alert("xss")</script><""><script>alert("xss")</script><""><script>alert("xss")</script>&l

Question

 • Roaming

0

0

0

"><"

aaaaaaaaaaaaaaaaaaaaaaaa

Question

 • Discussion

0

0

0

"><"

"><img+src=1><"

Question

 • Roaming

0

0

0

Incorrect mobile bill and no customer service line is answering

I paid my two month mobile contract in full and did not request to extend the contract. You are informing me that I owe two months for a aim card I do

 posted 

2 days ago

 • 

Last response by 

Carla_P 

2 days ago

Discussion

 • Prepaid

3

1

0

Mistake on recontract phone pre order

Hello, I have called Starhub already. But i am still worried as i have not receive any response yet. On the weekend a pop up link on the facebook ad

 posted 

2 days ago

 • 

Last response by 

Carla_P 

a day ago

Question

 • Postpaid

7

1

0

Here's What You Need to Know About Wireless Charging

Wireless charging has been around for quite some time now, but only in 2012, it started to take off with more manufacturers getting on board with wire

Article

 • Lifestyle

1

0

0

Why is my starhubs simcard not connecting to any network provider overseas?

I am currently in Indonesia but I need my starhubs simcard to be able to obtain my OTP from bank. I used to be able to connect to at least an Indonesi

 posted 

2 days ago

 • 

Last response by 

Carla_P 

2 days ago

Question

 • Roaming

2

1

0

Accepted Solution

Netflix

I have fibre tv and a broadband.The bundle said Netflix is also included.So will there be a separate payment for Netflix?

 posted 

3 days ago

 • 

Last response by 

Carla_P 

a day ago

Question

 • Internet Connectivity

7

1

0

Terminated Starhub after 20 over years of broadband (since SG Cable Vision days)

I've had it with Starhub. They simply gave me every reason to terminate my service with them. Our HomeHub plan contract is over on 20 October and afte

 posted 

3 days ago

 • 

Last response by 

juzdeal 

a day ago

Discussion

 • Home Networking

10

2

Port-In number not able to retain

Hi, I sign up Mobile+ Plan last saturday with port-in number from Singtel. During the signing up process, Starhub prompt me to have a temporary number

 posted 

3 days ago

 • 

Last response by 

Carla_P 

2 days ago

Question

 • Postpaid

5

1

0

S pass holders have to pay deposit

I am planning to switch from singtel to starhub postpaid mobile plan. what is the requirement and procedures , do I need to pay the deposit . Please a

 posted 

3 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Postpaid

8

1

0

Cant activated Prepaid Sim card

Hi, there can someone assist me for activate my sim card?i tried to contact Hotline but no one answering

 posted 

3 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Prepaid

3

2

0

Request of Recontract Voucher

Hi Starhub Team , Would like to seek for the relevant team to assist on my Recontract voucher request ? As I'm keen to recontract one of my mobile s

 posted 

3 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Postpaid

6

1

0

Keep the phone or return it back?

Hi .. im new and want to ask that if i subscribe to the mobile+$65 2 year plan, do get to keep the phone or i have to return it back to starhub after

 posted 

4 days ago

 • 

Last response by 

Carla_P 

a day ago

Question

 • Postpaid

7

2

0