Official

Accepted

Unanswered

Advanced Filters

Search Results (22.5K)

Most Recent
Nokia Beacon 1 is faulty and need a replacement

Recently I got 2 nokia beacon 1 with my new contract . One router is faulty and unable to connect with Wifi . I had multiple chats with Nokia support but every time I got the same troubleshooting steps. I am still struggling to make one router an extender and its doesn't work. Is there a way to get

Question

 • Home Networking

32

1

0

Soft Copy Recipt

Hi! I need a soft copy of the receipt for my purchase via Starhub store months ago. Please advice. Thanks in advance!

Question

 • Devices

9

1

0

LOS light blinking red, no wifi

Hi, I suddenly lost wifi access and my modem’s LOS light is blinking red. Have tried troubleshooting with customer care but to no avail. Also did not receive any sms confirmation for the technician to come down. Can someone please advise?

Question

 • Internet Connectivity

45

1

0

Roaming

Just landed in Canada and my phone won't log onto any network. Can you help?

Question

 • Roaming

9

1

0

Roaming not working in Canada

Hi I am in Canada for the next 3 weeks and cannot activate my roaming to connect to a network. When I try to activate roaming, I get a message saying the request is invalid. Can someone help me activate and connect to a network? 

Question

 • Roaming

17

3

0

How to Activate R21 on Disney+?

In case you don’t know, Disney+ subscribers are required to verify their age is 21+ set a PIN to view R21 rated content. Once you set up your PIN, you need to enter it when you want to view or download R21 rated content.Please note you have an option to create an R21 PIN to access the Full Cat

Article

 • Resources

29

0

0

Delivery of s21 ultra

Ive purchased and selected between time 2-4pm on 17 dec 2021. The delivery cames at 10am but there's no one at home. Till now at 4 plus still not deliver.

Question

 • Devices

8

1

0

Relocation fee to be waived

Hi Starhub Can I request the relocation fee to be waived? Thank you!

Question

 • Devices

7

2

0

HP < removed private information >

I would like to request suspend my mobile phone subscription. Thanks

Question

 • Devices

9

1

0

Unable to activate NumberShare Samsung Watch4 LTE

I have been trying to activate my Watch4 LTE since I got it but nevver been anble to get pass the "set up mobile plan" via Samsung Wearable App. I have reset my watch few times and reinstall the wearable app. Even removed and reinserted the SIM card no change. Contacted Starhub technical line and th

Question

 • Network

27

2

0

5 Reasons Why You Should Book an eAppointment to Visit StarHub Shop

Having endured a life-changing pandemic, it’s no surprise that everything has changed like whenever you visit an establishment. As restrictions have started to lift, establishments and shops have had to adapt to social distancing, and limits on the number of persons allowed inside. In this ar

Article

 • #didyouknow

14

0

0

Complaint

It was a tiring interaction with Starhub from Oct till date and things are still not settled.My dad has passed on in Sept and in order to not delay the payment for monthly subscription, my mum took the initiative to contact Starhub to have the account ownership changed. We were told that the arrang

Question

 • Postpaid

14

1

0

How check account number from I.C

To pay off outstanding

Question

 • Postpaid

5

1

0

Sms overseas

Hello cannot receive sms overseas

Question

 • Postpaid

14

4

0

Cancel Order

I am disappointed with StarHub services recently. Why I cannot cancel my order. What kind of services are you providing?

Question

 • Devices

10

1

0

Upcoming Korean Dramas to Watch this December

The year 2021 is almost ending, and many Korean dramas have already aired such as Hometown Cha-Cha-Cha, Vincenzo, and Youth Of May. But wait, there are more Kdramas airing before this year ends. Here are some of them that you should add to your watchlist. Bad and Crazy One of the most anticipated

Article

 • Music & Movies

26

0

0

Termination of StarHub Cable TV

Hi StarHub, I subscribed the cable TV service yesterday (14 December 2021) for my parents, however till now it is not user friendly to the old folks that I will like to terminate the service and return the box. I understand that there’s a Cancellation periods for direct sales contracts under the Con

Question

 • StarHub TV+

16

1

0

Prepaid top up problem

Hi StarHub, Yesterday I topped up 10 dollars for my prepaid number at 12.54 pm, SMS said will give additional 4 GB data in next hour, but about 5 pm I checked the prepaid app nothing happened, so I phone hotline 98500000 a guy answer said your system under maintenance, to give next 24 hours by toda

Question

 • Prepaid

22

1

0

Smart Support

Hi can help me to cancel the subscribe of the smart support?

Question

 • Postpaid

5

1

0

ICYMI: How to Delete Photo Albums on your iPhone?

In case you don’t know apps like Twitter, Whatsapp, and more can create albums in your iPhone with the photos or videos you’ve downloaded. That is why it’s easy to clutter up the Photos app with various photo albums. If you want to delete a photo album on your iPhone, it only takes

Article

 • #didyouknow

5

0

0