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Not getting sms

Currently overseas. Not getting OTPs. Plz help

Question

 • Roaming

9

1

0

remote control for tv setup box malfunction.

my remote control for starhub setup box malfunction, batteries replaced, can ON/OFF, can key in numbers, but UP/DOWN ,and volume control not working.

Question

 • StarHub TV+

8

1

0

voluntarily suspension

Hi I need to voluntarily suspension my plan In online?

Question

 • Postpaid

7

1

0

SIM card activation

Hi, since 4 pm i activate my SIM card until now 3 hours already it still show pending. When I received the SIM card I was told it take about 15 mins to be activated. Why 3 hours still pending?

Question

 • Postpaid

11

1

0

No Starhub network along Clementi West Coast AYE towards Jurong

Anyone encounter Starhub network error along Clementi West Coast AYE heading towards Jurong? My phone basically shows no internet connection when the car reached this Clementi West Coast stretch of road. The network will appear only when near Jurong.  

Question

 • Network

13

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Where are my free Smart Wifi units?

Hello, I have ordered 14 days ago the broadband+TV bundle which also include 2 free smart WIFI units. But the 2 free WIFI units where not delivered and the customer service keeps on telling me that my request is being transferred to the service in charge. Come on guys, is it that complicated to del

Question

 • Devices

20

2

0

Poor Mobile Signal

Poor Mobile signal at - VivoCity Mall DownTownEast Difficulty accessing local shopping site via StarHub. Reason- * Busy site? * too many users at Mall? We noted that friends, subscribers of another telco, had no such difficulty. In fact, we finally used their hp as hotspot to access

Question

 • Network

24

1

TV+ box Boardband

I have recently recontract my starhub tv boardband to the tv+ box. This tv+ box has so much issue that is unbelievable. I have to help my parents to troubleshoot this garbage every two weeks. I have subscribed to only one Cantonese package and our local channels. One in the living room one in the be

Question

 • Home Networking

26

1

0

New Year’s Movies to Watch to Start 2022

After a long year, and with the Omicron variant lingering as we celebrate the December festivities you might be considering staying at home this new year. Staying at home doesn’t mean there isn’t any year-end fun to have. If you prefer to spend the holiday in you may prepare a glass of c

Article

 • Music & Movies

10

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0

ICYMI: How to Clear Cache of the Facebook App on iPhone?

Did you know you can clear your browser cache on the Facebook app? The Facebook cache includes data gathered from the news sites you access, viewed product pages, and ads from the links on Facebook. When you clear the cache, it will free up some space and make the app leaner. Here’s how to do

Article

 • #didyouknow

13

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0

Accepted Solution

LOS red light

Same as others. I am having modem LOS red light now. plug out/in fibre cable… still the same. is this an area wide issue?

Question

 • Internet Connectivity

27

3

0

Starhub TV+

I have just subscripted to Starhub TV+. I experience very lag performance, especially when loading Live TV (i.e. Channel 5/8).  3 green dot and turning circle that last for more than 10 min before the some images appears. I have restarted multiple time and i also don't think it is internet

Question

 • StarHub TV+

27

2

0

Could not activate mobile data network

Hi! I’m on vacation in Singapore from Sweden, and I bought a prepaid $15 StarHub card. It does not work. It says on too of my screen that I have 4G, but whenever I try to go on the internet/apps I get an ettor message saying ’Could not activate mobile data network’. What should I do?

Question

 • Network

12

1

0

Recontract and voucher

Hi, I recently went to a starhub shop and tried to recontract and was not inform of any voucher in my system but yesterday i called starhub over another issue and mentioned to them about the voucher and they said theres a $100 voucher. Why isit like this? Another issue i have is i do remember i

Question

 • Postpaid

21

1

0

India cricket tour to South Africa

Hi, May I know whether India's cricket tour to south Africa will be broadcasted on Hotstar? It is starting from 26th Dec. Thank you

Question

 • Channels and Programmes

8

1

0

Transfer of Sintel Post Paid Line from another person to me in Starhub

Hi, I would like to transfer Singtel post paid line under my sister-in-law name to my name using Starhub Sim Only line. What are the steps needed to be done to do this? lee

Question

 • Postpaid

10

1

0

Which HubBundle Plan Should You Get?

StarHub’s new HubBundle combines mobile, broadband, and leading streaming services Netflix and Disney+ into one package. This new bundle plan will give you unlimited entertainment, uninterrupted streaming and get you to stay connected in and out of the home.There are 4 HubBundles plans to choo

Article

 • #didyouknow

9

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0

Prepaid to Postpaid conversion

Hi, I am StarHub prepaid customer and would like to convert to postpaid. I have few questions regarding postpaid connection: 1. How soon conversion takes (from pre to post)? 2. If plan offers unlimited talk time, can I make international calls (India) in this or should I pay extra for interna

Question

 • Postpaid

9

1

0

Channel not found.

I can’t access any channels by pressing the numbers on the remote. It keeps telling me “channel not found”. Even when I try to use the guide, everything shows “no information”. Did a reboot but didn’t resolve the issue. Powered off and on again but still not resolved. What is happening?

Question

 • StarHub TV+

35

1

0

Can’t receive OTP in Singapore

Hi Sir/Madam, Recently I can’t receive OTP through SMS.Please assist me as I can receive SMS from others thanks regards CF

Question

 • Postpaid

21

1

0