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Postpaid to Prepaid

Hi! Can I port postpaid to prepaid?

Question

 • Network

6

1

0

transfer ownership

if i change of ownership does the number still the same ?

Question

 • Devices

13

1

0

Change of ownership and termination.

My mother end her contract by dec 2021 & mine is jan 2022. If my mother want a new phone asap. Can I recontract and give the new phone to my mothe

Question

 • Postpaid

15

2

0

Empty shopping cart

I have made a mistake and tried removing unwanted item from shopping cart. How to remove items from shopping cart?

Question

 • Online Store

11

1

0

Channel 839 - No Program Update

Is there a change to this channel 839? There’s no update of program.

Question

 • Channels and Programmes

22

1

0

Temporary suspension

Hi, I would like to temporarily suspend my mobile line as I will be overseas for the next 4 months. Please advise on my next course of action.

Question

 • Postpaid

11

1

0

Poor network connection in Punggol

Hi, Since last week (23rd August 2021), I have experienced slow or no network connection on my phone. Please see below observations and do recomme

Question

 • Postpaid

18

2

0

Giga to contract

Hello. If I sign up for Giga and decide to revert to a 2-year mobile contract plan afterwards, would it be possible and what would the process be like

Question

 • Postpaid

14

1

0

Slow internet connection at night time

Facing slow 4g and wifi at night for recent month. During the day, my 4g and internet are usually good ( abt 80ms for games), but at night, the ping d

Question

 • Internet Connectivity

19

1

0

Why was I sent 2 sim card when port a number from SingTel to star hub

I decided to port an existing number over to star hub, when I received my new phone and sim card I also received an additional new sim card and i did

Question

 • Postpaid

13

1

0

Can not verify my prepaid number for online recharge.

Hello, I am not able to recharge my number < removed private information >. can you help me with that.  I am not able to verify my number

Question

 • Prepaid

19

3

0

Accidentally I have make double payment

As the title, I have accidentally make double payment, can I have the refund back?

Question

 • GreenR Deals

9

1

0

Starhub Prepaid SIM card can use to open new bank account

Hi Starhub Prepaid SIM card can use to open New Bank Account ? Most of my friend face problem that their prepaid card is using another person ev

Question

 • Prepaid

8

1

0

Recontract question

So my recontract starts on 1st september which is the 21st month, but can I recontract 1 day before? Which is 31st Aug with no recontract fee?

Question

 • Postpaid

14

1

0

Billing address insertedll

I am not able to update my billing address through starhub apps. It stated that my postal code is invalid.

Question

 • My StarHub App

5

1

0

Poor csutomer service

Did not receive the call back on 27 Aug 2021 between 9am to 11am as agreed. I made a call to 1633 and found out that starhub called me a day earlier w

Question

 • Channels and Programmes

18

1

0

Apple TV Starhub TV+ app

Its been a loooooong while since we are waiting for the Starhub TV+ app to be available on the Apple TV. When will you guys be pushing this out? I und

Question

 • StarHub TV+

30

2

0

Prepaid card unable to make/receive calls

I have a starhub prepaid SIM card that is able to register onto starhub network but unable to make/receive calls and sms. Help please! thank you

Question

 • Prepaid

12

1

0

bad internet connection

Intermittent no connection or terrible unstable recently. I have already reboot the wifi many times. But it still not working. Please help and fix thi

Question

 • Internet Connectivity

23

1

0

Accepted Solution

terminate home hub, sign up for broadband

hi, I no longer need the home hub and my contract has expired. how do I terminate it and sign up just for broadband? Also, does broadband come with an

Question

 • Home Networking

31

1

0