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Empty shopping cart

I have made a mistake and tried removing unwanted item from shopping cart. How to remove items from shopping cart?

Question

 • Online Store

11

1

0

Channel 839 - No Program Update

Is there a change to this channel 839? There’s no update of program.

Question

 • Channels and Programmes

21

1

0

Temporary suspension

Hi, I would like to temporarily suspend my mobile line as I will be overseas for the next 4 months. Please advise on my next course of action.

Question

 • Postpaid

11

1

0

Poor network connection in Punggol

Hi, Since last week (23rd August 2021), I have experienced slow or no network connection on my phone. Please see below observations and do recomme

Question

 • Postpaid

18

2

0

Giga to contract

Hello. If I sign up for Giga and decide to revert to a 2-year mobile contract plan afterwards, would it be possible and what would the process be like

Question

 • Postpaid

14

1

0

Slow internet connection at night time

Facing slow 4g and wifi at night for recent month. During the day, my 4g and internet are usually good ( abt 80ms for games), but at night, the ping d

Question

 • Internet Connectivity

18

1

0

Why was I sent 2 sim card when port a number from SingTel to star hub

I decided to port an existing number over to star hub, when I received my new phone and sim card I also received an additional new sim card and i did

Question

 • Postpaid

13

1

0

Can not verify my prepaid number for online recharge.

Hello, I am not able to recharge my number < removed private information >. can you help me with that.  I am not able to verify my number

Question

 • Prepaid

17

3

0

Accidentally I have make double payment

As the title, I have accidentally make double payment, can I have the refund back?

Question

 • GreenR Deals

9

1

0

Starhub Prepaid SIM card can use to open new bank account

Hi Starhub Prepaid SIM card can use to open New Bank Account ? Most of my friend face problem that their prepaid card is using another person ev

Question

 • Prepaid

8

1

0

Recontract question

So my recontract starts on 1st september which is the 21st month, but can I recontract 1 day before? Which is 31st Aug with no recontract fee?

Question

 • Postpaid

14

1

0

Billing address insertedll

I am not able to update my billing address through starhub apps. It stated that my postal code is invalid.

Question

 • My StarHub App

5

1

0

Poor csutomer service

Did not receive the call back on 27 Aug 2021 between 9am to 11am as agreed. I made a call to 1633 and found out that starhub called me a day earlier w

Question

 • Channels and Programmes

18

1

0

Apple TV Starhub TV+ app

Its been a loooooong while since we are waiting for the Starhub TV+ app to be available on the Apple TV. When will you guys be pushing this out? I und

Question

 • StarHub TV+

28

2

0

Prepaid card unable to make/receive calls

I have a starhub prepaid SIM card that is able to register onto starhub network but unable to make/receive calls and sms. Help please! thank you

Question

 • Prepaid

11

1

0

bad internet connection

Intermittent no connection or terrible unstable recently. I have already reboot the wifi many times. But it still not working. Please help and fix thi

Question

 • Internet Connectivity

23

1

0

Accepted Solution

terminate home hub, sign up for broadband

hi, I no longer need the home hub and my contract has expired. how do I terminate it and sign up just for broadband? Also, does broadband come with an

Question

 • Home Networking

29

1

0

Topup not working

I'm trying to topup via Starhub Prepaid app or via starhub.com. In both cases topup doesn't work. In the App it says some issue with the payment, via

Question

 • StarHub Prepaid App

8

1

0

Regarding of $65 2-year plan

Hi... can I know why I can't see any of the $65 2-year plan on the website itself after I logged in my account instead I saw $45 1-year plan only??

Question

 • Postpaid

15

1

0

Complaint on starhub public relation

My phone network has been giving me problems since March 2021. I’ve been trying to solve this issue with starhub but unfortunately there’s no solution

Discussion

 • Network

13

1

0