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Not receiving OTPs

Hi, after my trip overseas I noticed I have been unable to receive OTPs to my phone. I tried cancelling the barring and restarting but it still doesn't seem to work. Pls help.

Question

 • Postpaid

21

2

0

Too many devices

Hi, how do i remove all devices. Ive log out from both my phone. And still remain the same

Question

 • Devices

13

2

0

Request for the recontract voucher

When you sent to me the recontract voucher?

Question

 • Postpaid

14

1

0

How to Switch TV+ Pass via My StarHub App?

Do you want to switch your TV+ Pass? You can do so by modifying your subscription via the My StarHub App. Do note that applicable charges will be pro-rated if you are making the switch to a Pass with a different monthly subscription fee.Here’s how you can switch your TV+ Pass.STEP 1: Log in to

Article

 • Resources

12

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0

how do I resume my postpaid services?

I volunterily suspended services, now would like to resume services immediately. Thanks

Question

 • Postpaid

4

1

0

Peter Lee

Hi, I have been with StarHub since you started operation in Singapore and have not switched to any other telco. I have currently 5 phones lines, broadband and TV with StarHub. One of my phone is due for recontact. Please send me a voucher. Thanks

Question

 • Postpaid

15

1

0

My Netflix Doesn't Show 4K HDR

I'm on the Homehub+ 1GB plan and recently re-contracted. While the standard Netflix is included, I opted to upgrade to Premium Ultra HD for 4K. But when I'm using the TV+ box to watch Netflix, none of my TV shows or movies is in 4K. For example, for Red Notice, I only see the HD logo next to the sho

Question

 • StarHub TV+

9

1

0

Prepaid SIM registration still "incomplete" - after 15 years.

I arrived in Thailand yesterday for 3 months, having travelled from Singapore. During the last 2 weeks I have visited StarHub TWICE in Singapore, at their request. StarHub wanted to check my passport 'relating to my registration'. Today, StarHub are asking me to visit them to again (third time)

Question

 • Prepaid

9

2

0

How to Change Your StarHub Mobile Plan via My Account?

Planning to change your current StarHub mobile plan? No more calling our Customer Support or visiting our shop to do that! You can simply log in to the My Account to change your mobile plan.Before you change your mobile plan, please note the following:Change of mobile plan is applicable to all with

Article

 • Resources

7

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0

Bad roaming with asked additional sponor with charges

Very bad roaming service and totally not working. From the app cannot enable and asked for addtional charges like sponor letter. I am the one who paid and subscribed why need additoinal and charges?

Question

 • Resources

6

1

0

Nokia WiFi Beacon failed to reboot

I tried to set up the Nokia WiFi Router at a new location, and the LED turned solid red. According to the manual, I need to reset the Beacon, which I did. the LED then turned red, fast pulse, which means the device will proceed to boot-up phase. It should've taken about up to 5 minutes, which it did

Question

 • Devices

10

1

0

Poor network

There’s very poor 5G network in my workplace 3rd floor 8 Upper Changi Road North, Singapore 506906

Question

 • Network

7

1

0

Poor network in workplace

Very poor network in my workplace AMAT building: 8 Upper Changi Road North, Singapore 506906

Question

 • Internet Connectivity

7

3

0

What are the Anticipated Shows this 2022?

2021 brought many new shows, and we should be expecting 2022 will bring more too. And since we are going to be on the couch for a little while longer due to the pandemic, you might as well mark your calendar for these new shows premiering this year that we’re most excited about. PeacemakerPrem

Article

 • Music & Movies

3

0

0

Has STARHUB channel 899 been discontinued?

My dad rely on channel 899 for share prices. Has STARHUB channel 899 been discontinued? I am still using the old set top box.

Discussion

 • StarHub TV+

9

1

0

Devices connected to Nokia beacon wifi

I upgraded to Nokia beacon 1 recently. Everytime I log in using the Nokia wifi app, I see 2 devices connected to wifi 2.4GHz. Never see connected on 5Ghz. Actually I expect to see 1 device connected which is my mobile. The other unknown device shown connected is an android -616128a9d9d. What is thi

Question

 • Devices

11

4

0

Feel Cheated

Hi all Kindly check your speed of your broadband I paid for 1GB but get less than 300Mbps

Question

 • Home Networking

10

2

0

NEW 5G SIM CARD ACTIVATION

I just received new 5g sim card in this morning. I tried to activate it so many times but still can't activate it. How to activate it?

Question

 • Postpaid

18

2

0

Did You Know You Can Translate a Photo in Google Translate?

In case you missed it, the Google Translate app can now scan and translate photos to and from any of Google’s supported languages. This means with your mobile device you simply have to scan something or pick an image from your gallery. Here’s how to translate photos with your mobile devi

Article

 • #didyouknow

8

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0

Welcome Plan

Hi, I've just recently recontracted to Mobile+ plan and I have the Welcome plan line too. Can I know whether do I need to pay for the Welcome Plan line during the 24 Month period? thanks!

Question

 • Postpaid

9

1

0